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Platform · Booking management

A schedule that stays under control

Customers book online, your team books at the counter. Every appointment lands in one calendar, with capacity limits so you’re never overbooked and reminders so customers show up.

28 days free · no card required

The workshop diary being planned
  1. Online booking

    Customers book directly from your site or Bikebook listing, and the booking appears in your schedule instantly.

  2. One calendar for everything

    Online and walk-in bookings share the same view, so the whole department sees the day the same way.

  3. Automatic reminders

    Reminders go out ahead of every appointment and keep no-shows rare.

  4. Capacity controls

    Limits per day and per service, and durations per job type, so the schedule reflects how long the work takes.

Less admin, fewer missed bookings

Bookings scattered across phone calls, paper diaries and spreadsheets are how double bookings happen. Workshop puts every appointment in one schedule, whether the customer booked online or your team keyed it in, so the department always knows what’s coming in and when.

Mobile or collection-based?

Route planning pulls the day’s collections and on-site visits into one sensible round: more time on the job, less in traffic.

Getting your diary live

  1. Set your availability

    Opening hours, capacity and job types, in your own words.

  2. Take bookings

    Customers book online, your team books manually, all in the same schedule.

  3. Stay on track

    Reminders send themselves and the calendar stays accurate.

Booking questions

Can customers book appointments online?
Yes. Customers book directly online and the appointment appears instantly in your schedule.
Can my team still add bookings manually?
Yes. Add or amend bookings at any time, alongside the online ones. Both live in the same calendar.
Does Workshop help prevent double bookings?
Yes. Capacity controls make sure bookings never exceed your available time, bays or technicians.
Can I set different rules for different job types?
Yes. Availability and duration are configured per job type, so a full service and a puncture never book the same slot length.
Is there a limit to how many bookings I can manage?
No. Set your daily capacity and Workshop fills to it, so peak season stays booked without getting buried.

Keep exploring: Messaging · The mobile app

700 locations50k+ jobs

Take control of your schedule

Manage every booking in one place and cut down on no-shows and admin · 28 days free · no card required

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