When the item is irreplaceable, so is the record
Repairs, resizing, valuations and engraving: high-value pieces, weeks-long jobs, and customers who need to know their ring is safe. Workshop tracks every item from the moment it crosses the counter to the moment it’s collected.
28 days free · no card required
What Workshop solves for jewellery shops
Every piece logged at drop-off with photos and condition notes: a clear record from intake to collection, and no mix-ups between look-alike items.
Resizing, valuations, engraving and repair work each get their own job type with a realistic duration, so a two-week restoration never books like a strap change.
SMS and email updates as the job progresses. The “is my ring okay?” calls stop, because the answer is already on their phone.
Every item a customer has brought in, with materials and stones applied to each job: the record that makes valuations, insurance questions and repeat visits easy.
How it works, day to day
- Set up your services
Every repair and commission, with your own durations.
- Log the item & job
Photos and condition at intake; the job tracks through to collection.
- Customers stay in the loop
Automatic updates at every stage, right through to “ready to collect”.
