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Solutions · Service partners

You sell the bike. A real workshop services it.

Put booking on your own site and your customer picks a vetted workshop near them, books a service you defined, and you can see every job from then on. No shop of your own, no service team to hire.

For brands, manufacturers and retailers — not for workshops

Workshop chooser embedded on a partner brand site with map and nearby workshops

Their customer lands straight on the choice of workshops near them — map, distance, next free date — under your own header.

Two halves, one network

One side faces your customer. The other faces you.

Booking, on your site

What your customer uses

The widget drops into your own page and opens on the workshop chooser — nearest first, with ratings, address and the next free date. They pick one, book a service you defined, and never leave your brand to do it.

The portal, on your desk

What you use

Every job the network does for you, in one list. Filter by status or service, put your own ticket number against a job, send the customer a tracking link, and export the lot to CSV when finance asks.

You can see what the network is doing

Handing servicing to third parties usually means handing over visibility with it. Here you keep it: job counts across every workshop, what stage each one is at, which services are being booked, and a customer-facing tracking link you can send when someone asks where their bike is.

Ribble partner portal dashboard showing jobs and network overview

What we scope to you

A partner network isn’t a generic booking form with your logo on it. Four things are set per partner.

Your services

Only the services you’ve agreed appear. A warranty assessment can be visible to your team and hidden from the public.

per partner
Your workshops

The chooser is limited to the workshops signed up to your network, so a customer can’t book with a shop that hasn’t agreed to your terms.

your network
Your catalogue

Bike lookup can be filtered to your own models, or switched off entirely when the customer already knows what they bought.

your models
Your look

Your colours, your name and your header are configured with us when the network is set up, so the widget reads as part of your site. The tag itself can override the frame colour and nothing else needs touching.

set by us

One snippet, added once

Your developer pastes this where the booking should appear. We register your partner key and everything behind it.

<link href="https://cdn.bikebook.co.uk/assets/workshop/widget.css" rel="stylesheet" />
<script src="https://cdn.bikebook.co.uk/assets/workshop/widget.js" async></script>

<div
  class="workshop-partner-inline-widget"
  partner-type="your-brand"
  frame-colour="#1c6fd8"
  style="min-width: 320px; height: 730px"></div>

The frame sizes itself to the flow on narrow screens. If you’d rather launch it from a button, a popup variant does the same job.

Brands already running one

No two run the same shape, which is the point — the scoping really is per partner.

Skarper

Conversion kits that need fitting by someone competent. The network is the fitting service.

fitting network
Ribble

Direct-to-consumer bikes with a servicing and warranty pathway. Public customers see five services; the team sees the full set behind the portal.

public + trade views
Roxform

Runs its own service catalogue across the network, so every workshop offers the same Roxform-defined services.

scoped catalogue
Hygge Bikes

Bike lookup switched off entirely — their customers already know which model they own, so the search would only get in the way.

no catalogue search

Running a service network

Do we need our own workshops?
No — that’s the point. The workshops are existing independent service departments already running on Workshop. You get a servicing offer without hiring a single mechanic.
Does the customer know they’ve left our site?
The widget sits inside your own page and takes your accent colour and name, so it reads as your booking flow. The workshop they choose is named, because they need to know who is touching their bike.
Can we hide services from the public but keep them ourselves?
Yes. Public and trade views are separate — a warranty assessment can be bookable by your team through the portal and invisible on the public widget.
What do we see once a job is booked?
Every job across the network, filterable by status and service, with your own reference against it, a tracking link you can forward to the customer, and CSV export.

Keep exploring: Booking management

700 locations50k+ jobs

Sell the bike. Let the network service it.

Half an hour on what your customers need after they buy, and which workshops would cover them

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