Technician
Their own job board and only the screens their role needs.
Solutions · Enterprise
Workshop management software for multi-location enterprises
Workshop by Bikebook gives multi-location bike, mobility and specialist retailers one system for jobs, customers and stock. Each store runs its own diary and team. Head office sees the whole group.
Book an enterprise demo
Trusted by multi-location groups
The Bikefitters
One workshop system for every location in your group
Workshop's Enterprise plan is a multi-location workshop management system. Every store runs its own diary, stock and team, while jobs, customers and stock stay visible across the group. Branch staff and head office work from the same data.
One agreement for every store
Add locations under a single Enterprise agreement. Workshop connects to the POS system you already use.
Users and fields built for the group
No cap on users per shop. Set up roles and custom fields around how your stores work.
Pricing agreed in advance
Costs are set before you sign and tailored to your group.
Role-based permissions for multi-location teams
Workshop uses role-based access, so technicians, store managers and head office each see only what they need. You build the roles once and apply them across every store. Security comes first, so you can work within strict data regulations wherever you operate. Workshop is live in 15 countries across Europe, Australia and the US.
Store manager
The one store they run, with the same role used in every location.
Head office
Every store in the group. A new store opens with these roles already in place.
Workshop API and integrations for enterprise systems
Workshop's API keeps your other systems in step with your workshop data, including bookings, customers, jobs and custom fields, with webhooks for changes. API keys are scoped to the workshops you choose, so one integration covers the whole estate without giving every store the same access.
GET /public/v1/jobs?business_id={business_id}
Authorization: Bearer <key for this store>
{
"custom_fields": {
"reference": "A-1042",
"priority": "urgent"
}
}- Onboarding and data migration included for every Enterprise customer
- Detailed API documentation and testing tools
- A UK-based team of software engineers and account managers on hand
- Unusual requirements? We'll scope them with you
Custom fields for jobs and customers
Custom fields let a group record the details its operation relies on, such as a reference, priority, date or note, on customers and jobs. The group defines each field once, and every store records it the same way.
- Text
- Long text
- Number
- Yes / no
- Date
- Single choice
Talk to Jake and Robson
Thirty minutes on how the group runs today: how many stores, which systems have to stay connected, and how we can help you save time and money.
Jake and Robson are the team you’ll speak with. They are used to enterprise customers. On the call you can expect:
- Transparent, straight estimates of cost and timeline
- Experience spotting risk and opportunity
- Fast, confident answers from UK-based engineers
- A down-to-earth, can-do take on complex problems
- How we can make your life easier and save you money
Enterprise workshop software: common questions
What is multi-location workshop management software?
It is a single system that lets a group of stores manage workshop bookings, jobs, customers and stock, with each location running independently and head office seeing everything. Workshop by Bikebook is built for this.
Can each store keep its own diary, stock and team?
Yes. Each location runs as its own workshop, while the group can see jobs, customers and stock across all stores.
Does Workshop integrate with our POS system?
Workshop connects to the POS systems groups already use, and its API and webhooks let you connect your other systems.
How does Enterprise pricing work?
Enterprise pricing is agreed in advance and tailored to your group, so you know the cost before you commit.
Is onboarding included?
Yes. Onboarding and data migration are included for every Enterprise customer.
Where is Workshop used?
Workshop is live in 15 countries across Europe, Australia and the US.
