Introducing Workshop
When you need a system as smooth as the ride.
A low-cost, simple-to-use workshop management system designed & approved by bike mechanics who don't like complicated tech and complex software.
No card required
Backed by Alistair Brownlee
Olympic, World and European gold medallist Alistair Brownlee MBE is a Workshop ambassador and investor.
Made for professionals
Everything you need to run a successful bike shop all in one place
There's more to running a bike shop than simply servicing and repairs. But that's the dream, right? No more endless piles of paper booking systems, or using multiple make-shift processes for things like invoices, payment processing and keeping tabs on inventory.
That's where Workshop comes in. A simple bike shop management system that is designed specifically for bike mechanics who don't have the time or money to invest in complicated bike shop POS systems, and endless amounts of complicated training.
See how much you can save with Workshop
One simple inbox
Workshop allows you to streamline communication across WhatsApp, Email, Facebook, and Instagram, so you no longer have to piece together multiple apps, accounts - or notepads - to communicate with your customers.
Go paperless
It's time to ditch the paper. Simplify your operations by going paperless, from business reports, insights, seasonal trends and customer aftercare, spend time doing what you love, and get rid of time-consuming paperwork.
Manage bookings
Streamline & automate your bookings with a bespoke booking system unique to your workshop. Whether you're a mobile mechanic, a traditional shop, or even one offering collections and returns, Workshop can adapt to suit your specific needs.
Manage inventory
You need to know what stock you have, and you need to know quickly. Workshop's inventory management not only tells what stock you have or need, but you'll receive real-time alerts when levels get low.
Route planning
Offering collections or running mobile services? Workshop will automatically optimise your travel, maximising your time on the job, cutting out wasted time and increasing your revenue.
Invoices & payments
With its unique payment system, Workshop will automatically integrate invoices with your preferred payment and accounting systems, take up-front payments and even take those late collection fees.
Increase your profit
Estimate how much you can save
with Workshop
Monthly servicing revenue
£6,000
Average services per day
5
Hours worked per day
8
Savings with Workshop
Hours saved
18/month
Revenue increased
£625/month
One simple inbox
Easy communication with your customers - coming soon
Create a 5-star customer experience with our fully integrated messaging system. Keep on top of your communications with one master inbox, pulling together the likes of WhatsApp, Email, Facebook, and Instagram all into one place. From letting your customer choose their preferred method for service updates, to managing all enquiries, our one inbox solution allows you to streamline your communication process and keep your customer in the loop every step of the way.
Go paperless
Automatic parts approval & direct-to-consumer reporting
Ready to have the professional image your bike business deserves? Then Workshop has you covered. Get bespoke digital reporting sent directly to your customers, removing the hassle of completing time-consuming paperwork. Bike needs new parts but constantly on the phone trying to contact your customer to approve it? No problem. Our system also includes in-app approvals for any additional parts, meaning they can approve it at the click of a button, saving you from constantly making time-consuming phone calls.
Manage inventory
Simple inventory management & business analytics
Sick of the onerous task of manually keeping a log of stock? Workshop's automated inventory not only integrates with any existing stock management system, but provides live stock alerts, whether you manage stock or order per job, Workshop adapts to your needs, not the other way around. With detailed business analytics & insights on seasonal trends, revenue, and journey times, you'll be able to future-proof your business automatically, so 'quiet spells' during the winter months are a thing of the past.
We've been using it since its inception, and beyond its appealing design, the most striking aspect is their responsiveness to our needs. The platform is constantly evolving to streamline our operations.
Workshop helps our customers effortlessly stay informed, and able to make decisions without a phone call. We sometimes wonder how we managed without them!
I use Workshop because it allows me to save a significant amount of time. The comprehensive maintenance tracking also makes it easy for my customers to see what stage their bike service is at.
Using Workshop has significantly improved our ability to connect with customers, fostering stronger relationships, while simultaneously streamlining our workflow for greater productivity and efficiency.
Simple, intuitive, and easy to use. Customers love seeing their bike's progress and can approve parts, feeling valued and involved in the service.
Manage bookings
Appointment management & increased online presence
Most people have access to calendars, but they don't fit the needs of bike stores and mechanics when it comes to appointment setting.Our easy-to-use, specialised calendar is designed specifically for mechanics, mobile services and traditional bike shops. You can receive bookings online while working on your bikes with simple, automated workflows for new customers.But that's not all. The booking management tool allows you to have a personalised webpage, meaning you can increase your online visibility and attract more customers, all without lifting a finger.
Route planning
Know where to go and get there fast
How much time or fuel do you waste as a mobile mechanic finding or scheduling a customer for repairs or collections?Workshop's smart route planner not only minimises your travel time but tailors your route to give you a clear layout of your entire day ahead, so you don't have to waste precious time planning the order of which customer you need to see next.
Invoices & payments
Hassle-free finances
Love repairing bikes but hate the admin that goes with it? Workshop's built-in automated invoicing and payment system seamlessly integrates with your preferred payment methods and accounting software. Whether you're taking payments online or via a card terminal on the road, you can simplify your finance processes with a 'hands-off' approach, meaning you can move away from the boring admin tasks and focus on delivering the kind of 'hands-on' service you actually enjoy.
Integrations to help
Connect your favourite tools and let your business run itself
SumUp
Accept payments in-store, online or on the go with SumUp. We integrate with SumUp to allow you to accept payments in an instant.
Stripe
Make payments a breeze with the global payment powerhouse, Stripe. Accept online or offline credit or debit card payments in an instant.
Square
Streamline payments and inventory management with Square's comprehensive POS system. Perfect for bike shops seeking an all-in-one solution.
Xero
Use Xero instead? We've got you covered. Workshop's flexible integration approach means you can connect the accounting software that's right for you and your business.
Saledock
Unify your multi-store and channel business with one easy to use ePOS, eCommerce and inventory management solution. Effortlessly enhance your customers shopping experience with omni-channel loyalty, gift cards and promotions.
Shopify
Ready to widen your audience? Your customers can enjoy a smooth buying journey while you enjoy a hands-off approach to managing inventory and sales by connecting Shopify.
Lightspeed X-Series
Integrate with Lightspeed X-Series retail POS for advanced inventory management, customer tracking, and sales analytics in your bike shop.
Lightspeed R-Series
Connect Lightspeed R-Series retail POS with Workshop for comprehensive business management and streamlined operations.
Seanic
Enhance your bike shop operations with Seanic POS integration. Manage sales, inventory, and customer relationships from one platform.
Madison
Need a fully fledged stock list? We integrate directly with Madison to give you a full stock list of all your products.
ZyroFisher
Connect with ZyroFisher for premium cycling components and accessories. Integrate their B2B platform for seamless stock management and ordering.
The Cycle Division
Partner with The Cycle Division for quality bike parts and accessories. Sync inventory and streamline your wholesale purchasing process.
Oxford Products
Integrate Oxford Products for motorcycle and bicycle security solutions. Access their full range of locks, covers, and safety equipment.
Silverfish
Connect with Silverfish UK for cycling components and workshop tools. Streamline your trade purchasing with integrated stock management.
Bob Elliot
Access Bob Elliot's extensive cycling product range through Workshop. Simplify wholesale ordering with real-time stock availability.
Extra
Integrate with Extra UK for cycling components and accessories. Enhance your inventory management with direct supplier connectivity.
Windwave
Connect with Windwave for quality cycling products and equipment. Streamline your supply chain with integrated ordering and stock tracking.
JBI
Partner with JBI (Jenson Bell Industries) for North American cycling distribution. Access premium bike brands and components seamlessly.
HLC
Connect with HLC for comprehensive cycling product distribution. Streamline your American supplier relationships through Workshop integration.
Paul Lange & Co.
Access Paul Lange's European cycling distribution network via Veloconnect. Integrate with one of Europe's largest bike industry suppliers.
Choose a pricing plan
We've got a plan no matter how big your business is
A system createdforBike MechanicsbyBike Mechanics
Bikebook
Free
- Discoverable on Bikebook
- Unique directory page
- Show google reviews rating
- Chance to be featured in our newsletter
- Chance to be featured in socials
- Invited to Bikebook sponsored events
Everything you need to get started:
It's completely free, forever
Workshop
£49.99 ex VAT / month
- Online bookings
- Omnichannel integration
Coming soon
- Route planning
- Post job service reports
- Featured listings on Bikebook
- Third party integrations
- Inventory management
- Payments & invoicing
- 300 Whatsapp/SMS credits
Coming soon
Everything in Bikebook, plus:
No card required to get started
Workshop Enterprise
Let's Talk
- 5+ users
- Multistore Compatibility
- 500+ SMS/WhatsApp Credits
- Supplier Integrations
- Premium Support
Everything in Workshop, plus:
For large businesses with multiple stores
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