Workshop x Celerant: The Ultimate Service Management Solution
Simplify Your Service Operations
Workshop and Celerant have partnered to deliver a powerful, integrated solution designed to streamline your service-related business, no matter the industry. Our combined expertise provides a comprehensive platform to manage every aspect of your workshop, repair, or service center, enhancing efficiency and customer satisfaction.
Or get in touch with our team for more information
Unmatched Versatility and Compatibility
The Workshop x Celerant system is built for versatility. We understand that service management needs are diverse, which is why our system is compatible with anything service related, including:
- Bikes: From routine maintenance to complex custom builds.
- Mobility: Wheelchairs, scooters, and other personal mobility devices.
- Guns: Armory services, repairs, and customization.
- Jewelry: Repairs, appraisals, and bespoke creation services.
- and any other service-based offering.
Manage inventory, track repairs, schedule appointments, and process payments all from a single, intuitive interface.
One platform for every service workflow
Whether you run a single bay or a multi-location operation, Workshop and Celerant help you standardise processes, reduce admin, and keep customers informed from first booking through to payment.
Workshop x Celerant Features
Core capabilities you get when Workshop and Celerant work together for service-led retail.
| Feature | Benefit |
|---|---|
| Integrated POS | Seamlessly handle sales and service transactions. |
| Work Order Tracking | Monitor job status in real-time and reduce bottlenecks. |
| Inventory Management | Accurately manage parts and components across all service types. |
| Customer Communication | Automated updates and notifications keep customers informed. |
| Flexible Scheduling | Easily book and manage appointments with a customizable calendar. |
Celerant Key Features
Unified Retail Platform (POS + eCommerce + Back Office)
Single system managing in-store sales, online orders, stock, customer data, and reporting.
Eliminates double entry and system mismatch - mobility retailers typically save 20-40 admin hours per month while reducing costly stock errors.
VAT Exemption Handling Built for Mobility
Capture and store VAT exemption declarations digitally at the point of sale.
Removes paper trails and manual logs, creates a clear audit path, and significantly reduces compliance risk ahead of inspections.
Advanced Warehousing & Stock Locations
Manage inventory across warehouses, stock rooms, vans, and store locations with structured picking routes.
Faster fulfilment, fewer picking mistakes, and full visibility of where high-value equipment sits - critical when a single item can represent thousands in revenue.
Third-Party Billing Support (Motability, Insurers, Case Managers)
Raise and manage orders billed directly to third parties rather than the end customer.
Protects cash flow, improves invoicing accuracy, and removes the need for manual workarounds when handling funded purchases.
Real-Time Stock Accuracy Across Locations
Live stock control across multiple stores, warehouses, and workshop locations.
Prevents overselling, protects margin, and stops staff wasting time chasing “phantom stock.”
Workshop, Servicing & Hire Management (Workshop)
Book, track, and manage repairs, servicing, and equipment hire from one system.
Drives higher workshop throughput while giving full visibility on job status - no more whiteboards or spreadsheets.
Multi-Store Scalability
Designed to support single sites through to large multi-location mobility groups.
Standardises processes across branches while giving leadership clean, consolidated reporting.
Flexible Fulfilment (Click & Collect + Local Delivery)
Support for mobility-friendly fulfilment options including click & collect and managed delivery workflows.
Matches how mobility customers prefer to buy - increasing conversion without operational strain.
Integrated Payments & Finance Options
Connect in-store card terminals and offer finance providers where required.
Increases average order value while keeping transactions seamless for staff and customers.
Customer Management & Lifetime Value Tracking
Centralised customer profiles with purchase history and service records.
Enables smarter follow-ups, repeat servicing revenue, and stronger long-term customer relationships.
Actionable Reporting for Owners
Real-time dashboards covering sales, margin, staff performance, and inventory.
Owners stop managing by instinct and start making decisions based on commercial data.
Implementation That Doesn’t Disrupt the Business
Structured onboarding, data migration support, and guided training.
Retailers transition without operational downtime - and typically see process improvements immediately.
Frequently asked questions
Workshop provides service, repair, and job management tailored to workshops and service centres, while Celerant delivers unified retail, POS, and back-office capabilities. Together they give you one coherent way to run the service bay and the retail floor without juggling disconnected systems.
Get in touch with the team
For Workshop workflows, bookings, and mechanic tooling, contact Workshop support. For Celerant retail platform, POS, or account questions, contact Celerant. For joint rollout or integration scope, either team can direct you to the right specialist.
Get in touch with the team
The partnership is built for any service-led operation—including bikes, mobility, jewelry, armory and gunsmith services, and other repair or hire businesses—where you need inventory, work orders, scheduling, and customer communication in one place.
Get in touch with the team
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