Workshop
Service Plus
A premium service is recommended every 12 months.
Standard Service
A basic service is recommended every 6 Months.
Service on Assessment
Get your bike assessed and then receive a quote.
Electric Service Plus
A premium service is recommended every 12 Months.
Electric Basic Service
A basic service is recommended every 6 Months.
All Nuts & Bolts Checked for Tightness
Battery Capacity Test
Bicycle Build - Child
Bicycle Build – Adult
Bicycle Damage Report for Insurance Companies
Bottom Bracket Fit
Brakes Adjusted & Tested
Cassette Replacement & Fit
Chain Replacement & Fit
Complete Strip Down & Rebuild
Derailleur Hanger Straightened
Drivetrain Service - Items Cleaned, Inspected, Adjusted and Checked
External Brake or Gear Cable Fit
Fit Handlebar Tape
Fit Tubeless Tyre
Fit Tubular Tyre
Gears Adjusted & Tested
Headset & Crank Bottom Bracket Adjusted
Headset Fit
Hubs Adjusted for Play
Hydraulic Brake Bleed
Internal Brake or Gear Cable Fit
Puncture Repair Excluding Inner Tub
Puncture Repair Including Inner Tube
Rear Mech Hanger Replacement
Replace Disc Brake Pads
Replace Rim Brake Pad
Service Headset
Service Hub - Single
Software Update & Diagnostic Report
Spoke Tensions Balanced & Wheels Re-trued for Alignment
Tyres Inflated to Correct Pressures & Inspected for Wear
Wheel Build - Pair
Wheel Build - Single
Wheel True With Spoke
Wheels Trued for Correct Alignment
Bike Boom!
Premium Mechanic
Workshop
Collection Available Within 15km from £10.00
Premium Mechanic
Workshop
Collection Available Within 15km from £10.00
Premium Service
What's included?
A premium service is recommended every 12 Months for bicycles that rely on dependability. Full strip and rebuild. You get back a nice clean bike too - small parts cleaned in the parts washer. Cables, chain and brake pads replaced at cost if required. We will contact you if more expensive parts need replaced. We only use the best stainless steel slick coated cables and organic disc brake pads. Biodegradable cleaners and lubricants from Muc-off are used (we are a Muc-off ambassador store) Service does not include parts. A great opportunity to fit some upgraded parts too like fresh bar tape (we have loads to choose from in stock). We also offer a frame spraying service using the excellent Spray.Bike paint - fancy a spruce up? Talk to us...
Standard Service
A Standard/General/Silver service is recommended every 12 Months, they are a more thorough than the Basic and include fitting parts (parts charged seperately) Cables, chain and brake pads replaced at cost if required. We will contact you if more expensive parts need replaced. We only use the best stainless steel slick coated cables and organic disc brake pads. Biodegradeable cleaners and lubricants from Muc-off are used (we are a Muc-off ambassador store) Service does not include parts.
Basic Service
A basic service is recommended every 6 Months. Cables, chain and brake pads replaced at cost if required. We will contact you if more expensive parts need replaced. Service does not include parts. Services that require new cables, pads or Chain will require a Standard/General/Silver service and will be automatically upgraded and charged accordingly.
Service on Assessment
Get your bike assessed and then receive a quote. Rock up to our workshop at anytime for a chat about what needs done and how much it is likely to cost. Our advice is free and we love talking bikes!
Electric Premium Service
A premium service is recommended every 18-24 Months. Full strip and rebuild. You get back a nice clean bike too - small parts cleaned in the parts washer. Cables, chain and brake pads replaced at cost if required. We will contact you if more expensive parts need replaced. We only use the best stainless steel slick coated cables and organic disc brake pads. Biodegradeable cleaners and lubricants from Muc-off are used (we are a Muc-off ambassador store) Service does not include parts. Full diagnostics report for Bosch systems. A great oportunity to fit some upgraded parts too like fresh bar tape (we have loads to choose from in stock). We also offer a frame spraying service using the excellent Spray.Bike paint - fancy a spruce up? Talk to us...
Electric Intermediate Service
A standard service is recommended every 12 Month. Cables, chain and brake pads replaced at cost if required. We will contact you if more expensive parts need replaced. We only use the best stainless steel slick coated cables and organic disc brake pads. Biodegradeable cleaners and lubricants from Muc-off are used (we are a Muc-off ambassador store) Service does not include parts. Full diagnostics report for Bosch systems. A great oportunity to fit some upgraded parts too like fresh bar tape (we have loads to choose from in stock). We also offer a frame spraying service using the excellent Spray.Bike paint - fancy a spruce up? Talk to us...
Electric Basic Service
A basic service is recommended every 6 Months. Cables, chain and brake pads replaced at cost if required. We will contact you if more expensive parts need replaced. Service does not include parts. Services that require new cables, pads or Chain will require a Standard/General/Silver service and will be automatically upgraded and charged accordingly
Bicycle in a Box Build - Child
Get the box delivered to us if you like and we will build the bike and dispose of the box. Or bring the box with the bike in it or just the bike and we will assemble it properly for you to collect - delivery for £10 an option too.
Bicycle in a Box Build – Adult
Get the box delivered to us if you like and we will build the bike and dispose of the box. Or bring the box with the bike in it or just the bike and we will assemble it properly for you to collect - delivery for £10 an option too.
Bicycle Damage Report for Insurance Companies
Need a quote? Come to us.
Bottom Bracket Fit
We charge from £25 for this service. Sometimes they take a lot of time and effort to free them!
Brakes Adjusted & Tested
Cassette Replacement & Fit
Chain Replacement & Fit
Complete Strip Down & Rebuild
See our premium service. Choose this service if you have a full groupset that needs fitted or need a custom cycle built up. You can supply your own parts or get us to order them for you - we have accounts with all major brands for components, suspension as well as for Surly bike frames and All City.
Derailleur Hanger Straightened
Drivetrain Service - Items Cleaned, Inspected, Adjusted and Checked
External Brake or Gear Cable Fit
Fit Handlebar Tape
Fit Tubeless Tyre
Fit and sealant
Fit Tubular Tyre
Clean and glue tub
Gears Adjusted & Tested
Headset & Crank Bottom Bracket Adjusted
Headset Fit
Hubs Adjusted for Play
Hydraulic Brake Bleed
Per brake
Internal Brake or Gear Cable Fit
Puncture Repair Excluding Inner Tub
Add £5 for rear internal gearhub or roller/drum brakes
Puncture Repair Including Inner Tube
Add £5 for rear internal gearhub or roller/drum brakes
Rear Mech Hanger Replacement
Replace Disc Brake Pads
Replace Rim Brake Pad
Service Headset
Service Hub - Single
Software Update & Diagnostic Report
Currently only on Bosch systems
Spoke Tensions Balanced & Wheels Re-trued for Alignment
Tyres Inflated to Correct Pressures & Inspected for Wear
Free tyre inflation!
Wheel Build - Pair
Build labour only. Spokes charged per spoke (includes brass nipples)
Wheel Build - Single
Build labour only. Spokes charged per spoke (includes brass nipples)
Wheel True With Spoke
Wheels Trued for Correct Alignment
Workshop
Service
Wheels and drivetrain removed, cleaned, straightened, lubed and reassembled, parts replaced where necessary
MOT
Gears and brakes adjusted, wheels checked
Service on Assessment
Get your bike assessed and then receive a quote.
Electric Service
Wheels and drivetrain removed, cleaned, straightened, lubed and reassembled, parts replaced where necessary
Electric MOT
Gears and brakes adjusted, wheels checked
Standard Bike Fitting
Help to optimize comfort, performance and efficiency.
All Nuts & Bolts Checked for Tightness
Bicycle Build - Child
Bicycle Build – Adult
Bicycle Damage Report for Insurance Companies
Bottom Bracket Fit
Brakes Adjusted & Tested
Cassette Replacement & Fit
Complete Strip Down & Rebuild
Derailleur Hanger Straightened
Drivetrain Service - Items Cleaned, Inspected, Adjusted and Checked
External Brake or Gear Cable Fit
Fit Handlebar Tape
Fit Tubeless Tyre
Fit Tubular Tyre
Frame Threads Reamed & Faced
Gears Adjusted & Tested
Headset Fit
Hubs Adjusted for Play
Hydraulic Brake Bleed
Internal Brake or Gear Cable Fit
Puncture Repair Excluding Inner Tub
Puncture Repair Including Inner Tube
Replace Disc Brake Pads
Replace Rim Brake Pad
Service - Suspension (Forks)
Service – Suspension (Rear)
Service Headset
Service Hub - Single
Software Update & Diagnostic Report
Spoke Tensions Balanced & Wheels Re-trued for Alignment
Tyres Inflated to Correct Pressures & Inspected for Wear
Wheel Build - Single
Wheel True With Spoke
Wheels Trued for Correct Alignment
Workshop
Workshop
Workshop
Service on Assessment
Get your bike assessed and then receive a quote.
The Bike Tailor
Premium Mechanic
Workshop
Collection Available Within 9km from £0.00
Premium Mechanic
Workshop
Collection Available Within 9km from £0.00
Premium Service (4 hours)
What's included?
The Bike Tailor ‘Premium Service’ is recommended as an annual service for regular cyclists. It includes all of the features of our ‘Standard’ service, plus additionally: Servicing hubs including replacement of bearings/pawls etc. Servicing headset. Service/replace bottom bracket as required. Diagnostics/update of firmware for electronic gear shift systems. Replacement of brake fluid. Replacement of gear cables if required. Free collection and delivery within Brighton & Hove (BN1, BN2, BN3). * Excludes the cost of parts and consumables.
Standard Service
What's included?
The Bike Tailor ‘Standard Service’ is a complete inspection and overall adjustment for your bike, designed to locate and remedy any damage or wear and tear issues before they become serious. Regular servicing such as this is a great way to reduce your overall cycling expenditure. Includes: Waterless wash of main frame, fork and wheels. Wheels removed, inspected for wear and damage, tension and true adjusted where possible. Bearings checked and adjusted where possible. Tyres inspected and inflated. Brakes cleaned and re-set. Pads replaced if required. Drivetrain removed, degreased and re-lubricated. Gear system settings adjusted/re-set as needed. Finishing components such as handlebars, stem, saddle and seat-post wiped clean and inspected. * Excludes the cost of parts and consumables.
Interim Service
What's included?
The Bike Tailor ‘Interim Service’ is designed as a top-up to our more in-depth servicing, suitable for making sure your bike is ready for an event such as a sportive, or if your bike has been left for a while. Includes: Waterless wash of main frame, fork, and wheels. Checking main components for any obvious damage or wear. Lubrication of chain. Nut and bolt check, to ensure correct torque of all fastenings. Fine-tuning of gear and brake setup. Inflating tyres, top-up sealant if required. * Excludes the cost of parts and consumables. * We ask that bikes arrive for service in at least a reasonably clean condition for servicing. Excessively dirty bikes may require an additional discretionary charge for cleaning.
Ultimate Service
The Bike Tailor ‘Ultimate Service’ is our no-holds-barred service package. Recommended for cyclists looking to thoroughly refresh their bike and have it return in better-than-new condition. We are able to offer any level of restoration and repair within this package, including not just replacement parts but near-unlimited customisation as well. We can include repairs and re-sprays on nearly all types of frame, replacement decals for wheels and other components, suspension fork and rear shock overhauls, and much, much more. Just ask!
Bike Fitting
Please see our website at www.thebiketailor.com for information and booking portal for fittings at this time.
Insurance Inspection
If you have been unfortunate enough to have damage to your bike which requires an insurance claim we offer a comprehensive service to provide an inspection and quotation for repair direct to your insurer. We will thoroughly inspect your bike for signs of damage and produce for you a detailed report, alongside a formal quotation for repair. For carbon fibre components including wheel rims and frames, we also work with the UK's leading carbon repair specialist to offer X-Ray inspection of delicate lightweight components which can often have invisible damage following an impact. If you nominate us to deal with your claim on your behalf we can even take the leg work out of dealing with them and save you time as well.
Electronic Drivetrain Updates, Diagnostics & Repair
Whether its SRAM eTap, Shimano Di2, Campagnolo EPS, or another system, we offer expert diagnosis, adjustment and repair of all electronic shifting issues. Most new performance bikes will come with an electronic drivetrain, meaning that the shifting is taken care of by small motors in the derailleurs which is controlled by a button on the handlebars. These systems are a revelation in performance and reliability compared to cable-operated systems, but they have their own share of technical challenges. We offer comprehensive installation, diagnostics, and repair service for all makes and models of electronic drivetrain, including Shimano Di2, Sram eTap (inc. ASX), Campagnolo EPS, and more. As these jobs can often be complex and vary in time from bike to bike, these services are carried out at the hourly rate of £80 p.h.
Build Mail-Order Bike
You’ve taken delivery of your dream bike, but the assembly process is too complicated or time consuming. Maybe you just want to be certain that your bike is set up correctly for you. We offer a service to assemble your new bike and get you out there as quickly and safely as possible. We also remove the shipping grease from your chain and lubricate with a high quality wax. This includes a follow-up check within 4 weeks (if required) to pick up and resolve issues such as cable stretch or manufacturing defect. Why not combine this service with one of our bike fits to get the most from your purchase?
Tubeless Tyre Installation, Diagnostic or Repair
Tubeless systems are great, there’s little to doubt the performance advantages of a properly functioning tubeless setup. However, they’re definitely more complicated than a tubed setup and can require a little more love to get going and keep on top of. We offer all aspects of tubeless tyre setup and repair at our standard rate of £80 per hour. If you're new to tubeless, we will also happily guide you in what to carry or how to resolve emergency trail/roadside issues.
Thorough Bike Clean
Do you struggle to get your bike back to that factory-fresh look and feel? Or do you live in a flat with limited access to space to give your bike the love it deserves? Why not let us take care of cleaning? POA.
Shimano Road Crank Recall Inspection
Some models of 11-Speed road crankset have been recalled due to a manufacturing defect. Please follow the guidelines below to identify whether your crankset is affected and create a booking for inspection as soon as possible. Cranksets affected: FC-6800, FC-R8000, FC-R9100-P, FC-9000, FC-R9100 Production codes affected: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF. For more information, see the link below: https://bike.shimano.com/en-US/information/customer-services/corrective-actions/11-speed-hollowtech-ii-crankset-recall-notice.html