Premium Service

The Bike Tailor ‘Platinum Service’ is recommended as an annual service for regular cyclists. It includes all of the features of our ‘Gold’ service, plus: Servicing hubs including replacement of bearings/pawls etc. Servicing headset. Service/replace bottom bracket as required. Diagnostics/update of firmware for electronic gear shift systems. Replacement of brake fluid. Replacement of gear cables if required. Free collection and delivery within Brighton & Hove (BN1, BN2, BN3). * Excludes the cost of parts and consumables.

Standard Service

The Bike Tailor ‘Standard Service’ is a complete inspection and overall adjustment for your bike, designed to locate and remedy any damage or wear and tear issues before they become serious. Regular servicing such as this is a great way to reduce your overall cycling expenditure. Includes: Waterless wash of main frame, fork and wheels. Wheels removed, inspected for wear and damage, tension and true adjusted where possible. Bearings checked and adjusted where possible. Tyres inspected and inflated. Brakes cleaned and re-set. Pads replaced if required. Drivetrain removed, degreased and re-lubricated. Gear system settings adjusted/re-set as needed. Finishing components such as handlebars, stem, saddle and seat-post wiped clean and inspected. * Excludes the cost of parts and consumables.

Interim Service

The Bike Tailor ‘Interim Service’ is designed as a top-up to our more in-depth servicing, suitable for making sure your bike is ready for an event such as a sportive, or if your bike has been left for a while. Includes: Waterless wash of main frame, fork, and wheels. Checking gear and brake components for any obvious damage or wear. Chain cleaned and lubed. Nut and bolt check, to ensure correct torque of all fastenings. Fine-tuning of gear and brake setup. Inflating tyres, top-up sealant if required. * Excludes the cost of parts and consumables. * We ask that bikes arrive for service in at least a reasonably clean condition for servicing. Excessively dirty bikes may require an additional discretionary charge for cleaning.

eBike Interim Service

The Bike Tailor ‘Interim Service’ is designed as a top-up to our more in-depth servicing, suitable for making sure your bike is ready for an event such as a sportive, or if your bike has been left for a while. Includes: Waterless wash of main frame, fork, and wheels. Checking gear and brake components for any obvious damage or wear. Chain cleaned and lubed. Nut and bolt check, to ensure correct torque of all fastenings. Fine-tuning of gear and brake setup. Inflating tyres, top-up sealant if required. eBikes; Checking of any externally accessible electronic wires, function of ancillary displays, control systems and lighting, and test ride to determine system performance. * Excludes the cost of parts and consumables. * We ask that bikes arrive for service in at least a reasonably clean condition for servicing. Excessively dirty bikes may require an additional discretionary charge for cleaning.

eBike Standard Service

The Bike Tailor ‘Standard Service’ is a complete inspection and overall adjustment for your bike, designed to locate and remedy any damage or wear and tear issues before they become serious. Regular servicing such as this is a great way to reduce your overall cycling expenditure. Includes: Waterless wash of main frame, fork and wheels. Wheels removed, inspected for wear and damage, tension and true adjusted where possible. Bearings checked and adjusted where possible. Tyres inspected and inflated. Brakes cleaned and re-set. Pads replaced if required. Drivetrain removed, degreased and re-lubricated. Gear system settings adjusted/re-set as needed. Finishing components such as handlebars, stem, saddle and seat-post wiped clean and inspected. eBikes; Checking of any externally accessible electronic wires, function of ancillary displays, control systems and lighting, and test ride to determine system performance. Diagnostic systems checked where possible (e.g. Shimano, Bosch, Fazua), software updates installed, battery charged. * Excludes the cost of parts and consumables.

eBike Premium Service

The Bike Tailor ‘Platinum Service’ is recommended as an annual service for regular cyclists. It includes all of the features of our ‘Gold’ service, plus: Servicing hubs including replacement of bearings/pawls etc. Servicing headset. Service/replace bottom bracket as required. Diagnostics/update of firmware for electronic gear shift systems. Replacement of brake fluid. Replacement of gear cables if required. Free collection and delivery within Brighton & Hove (BN1, BN2, BN3). eBikes; Checking of any externally accessible electronic wires, function of ancillary displays, control systems and lighting, and test ride to determine system performance. Motor dropped and cleaned where possible. Diagnostic systems checked where possible (e.g. Shimano, Bosch, Fazua), software updates installed, battery charged. * Excludes the cost of parts and consumables.

Insurance Inspection

If you have been unfortunate enough to have damage to your bike which requires an insurance claim we offer a comprehensive service to provide an inspection and quotation for repair direct to your insurer. We will thoroughly inspect your bike for signs of damage and produce for you a detailed report, alongside a formal quotation for repair. For carbon fibre components including wheel rims and frames, we also work with the UK's leading carbon repair specialist to offer X-Ray inspection of delicate lightweight components which can often have invisible damage following an impact. If you nominate us to deal with your claim on your behalf we can even take the leg work out of dealing with them and save you time as well.

Build Mail-Order Bike

You’ve taken delivery of your dream bike, but the assembly process is too complicated or time consuming. Maybe you just want to be certain that your bike is set up correctly for you. We offer a service to assemble your new bike and get you out there as quickly and safely as possible. We also remove the shipping grease from your chain and lubricate with a high quality wax. This includes a follow-up check within 4 weeks (if required) to pick up and resolve issues such as cable stretch or manufacturing defect. Why not combine this service with one of our bike fits to get the most from your purchase?

Wheel Build - Per Wheel