Tyre Fit (Front or Rear)

A professional tyre fitting service for a single wheel, ensuring correct installation, seating, and safe operation. Whether replacing a worn tyre or fitting a new one, this service ensures the tyre is installed properly and ready to ride. What’s Included: Removal of existing tyre Installation of new tyre Correct seating and inflation Basic safety and fit check Important Information: Price is per wheel Labour only — tyres, tubes, tubeless sealant, and valves are not included Tubeless setup or sealant refresh is not included and charged separately Rim tape replacement is not included and will be charged if required Any additional work will always be discussed before proceeding A straightforward service, done properly — safe, secure, and ready to ride.

Tubeless Setup (2 Wheels)

A professional tubeless setup designed to improve puncture resistance, ride feel, and overall reliability. This service ensures tyres are correctly installed, sealed, and set up to manufacturer recommendations for consistent, dependable performance on the trail or road. What’s Included: Removal of existing tubes (if fitted) Installation of tubeless valves Tyres correctly seated and sealed Tubeless sealant added to both tyres Leak check and initial pressure setup Important Information: Price covers both wheels Standard tubeless valves and sealant are included Suitable for tubeless-ready rims and tyres only Rim tape replacement is not included and will be charged separately if required Any additional work or parts will always be discussed before proceeding A clean, reliable tubeless setup — fewer punctures, better grip, and more confidence on every ride.

Wheel True – Major

A comprehensive wheel truing service for wheels requiring significant correction, tension balancing, or recovery from poor alignment. This service addresses both lateral and radial deviation, restoring proper spoke tension, structural integrity, and overall ride quality. What’s Included: Lateral and radial truing Full spoke tension assessment and balancing Spoke inspection for damage or fatigue Final trueness and structural check Important Information: Suitable for wheels with visible wobble or uneven tension Broken spokes, rim damage, or nipple replacement are not included If additional parts or work are required, these will be discussed before proceeding Restores strength, stability, and confidence — not just a straight wheel, but a properly balanced one.

Wheel True – Minor

A precision truing service for wheels with minor deviations, designed to maintain smooth running and prevent issues from developing further. This service focuses on small lateral or radial corrections, ensuring the wheel runs true and tension remains balanced. What’s Included: Minor lateral and radial truing Spoke tension checked and equalised where possible Final trueness and function check Important Information: Suitable only for wheels with no broken spokes or structural rim damage If additional correction or tension work is required, the service may need to be upgraded to a Major Wheel True Any additional work will always be discussed before proceeding A small correction done at the right time — keeping your wheel running smoothly and preventing bigger issues later.

Assessment & Inspection

Not sure exactly what your bike needs? Book an Assessment & Inspection and let our expert technician carry out a thorough evaluation of your bike, components, or suspension system. We’ll provide a clear, honest breakdown of any issues found, explain the work required, and recommend the most effective solution—whether that’s a simple adjustment, routine servicing, or more in-depth repairs. This service is ideal if you're experiencing a problem but aren’t sure of the cause, or if you'd simply like a professional check-over before committing to further work. Please note: If you proceed with the recommended repair or service work, the cost of your assessment will be deducted from the final labour charge.

Interim Service - E-MTB

A 6-month service designed to keep your e-bike running smoothly, safely, and performing consistently between full services. This is not a basic check-over. It’s a structured service focused on drivetrain performance, braking reliability, and overall system safety — including key checks specific to e-bikes such as motor area inspection and electrical system condition. What’s Included: Core Safety & System Checks: Full bike safety inspection (frame, components, key wear points) Motor area, battery mount, and wiring visually inspected All critical bolts checked and torqued correctly Headset inspection and adjustment Drivetrain Performance: Gear indexing and adjustment Chain inspection and lubrication Derailleur alignment check Drivetrain performance optimisation Braking System Setup: Brake inspection and performance check Calliper alignment and adjustment Lever setup and bite point optimisation Pad and rotor condition inspection Wheels & Tyres: Wheel trueness check and minor adjustments Tyre condition and wear inspection Tubeless system check and sealant top-up Clean & Finish: Drivetrain clean and re-lubrication Full wipe-down and final inspection Important Information: This service does not include brake bleeding, suspension servicing, or internal bearing work Any worn components or additional work will be identified and discussed before proceeding Designed to keep your e-bike running properly between major services — consistent, reliable, and ready to ride.

Interim Service - Analog MTB

A 6-month service designed to keep your bike running smoothly, safely, and performing consistently between full services. This is not a basic check-over. It’s a structured service focused on drivetrain performance, braking reliability, and overall bike condition — ensuring everything is correctly adjusted, lubricated, and working as it should. What’s Included: Core Safety & Inspection: Full bike safety inspection (frame, components, key wear points) All critical bolts checked and torqued correctly Headset inspection and adjustment Drivetrain Performance: Gear indexing and adjustment Chain inspection and lubrication Derailleur alignment check Drivetrain performance optimisation Braking System Setup: Brake inspection and performance check Calliper alignment and adjustment Lever setup and bite point optimisation Pad and rotor condition inspection Wheels & Tyres: Wheel trueness check and minor adjustments Tyre condition and wear inspection Tubeless system check and sealant top-up Clean & Finish: Drivetrain clean and re-lubrication Full wipe-down and final inspection Important Information: This service does not include brake bleeding, suspension servicing, or internal bearing work Any worn components or additional work will be identified and discussed before proceeding Designed to keep your bike running properly between major services — smooth, reliable, and ready to ride.

Interim Service - Road/Gravel

A 6-month service designed to keep your bike running smoothly, efficiently, and reliably between full services. This is not a basic check-over. It’s a structured service focused on drivetrain efficiency, braking performance, and overall bike condition — ensuring everything is correctly adjusted, clean, and operating as it should. What’s Included: Core Safety & Inspection: Full bike safety inspection (frame, components, key wear points) All critical bolts checked and torqued correctly Headset inspection and adjustment Drivetrain Performance: Gear indexing and adjustment for smooth, precise shifting Chain inspection and lubrication Derailleur alignment check Drivetrain performance optimisation Braking System Setup: Brake inspection and performance check Calliper alignment and adjustment Lever setup and feel optimisation Pad and rotor condition inspection Wheels & Tyres: Wheel trueness check and minor adjustments Tyre condition and wear inspection Tubeless system check and sealant top-up (if applicable) Clean & Finish: Drivetrain clean and re-lubrication Full wipe-down and final inspection Important Information: This service does not include brake bleeding, suspension servicing, or internal bearing work Any worn components or additional work will be identified and discussed before proceeding Designed to keep your bike running efficiently and reliably — smooth, quiet, and ready for every ride

Full Service - E-MTB

A comprehensive annual service designed to restore your e-bike to peak condition. This is a full mechanical refresh — not just adjustment. Key components are removed, cleaned, serviced, and reassembled to ensure long-term performance, reliability, and a smooth, quiet ride. Includes everything in the Interim Service, plus a deeper level of mechanical work and system inspection specific to e-bikes. What’s Included: Deep Mechanical Service: Full drivetrain strip, clean, and rebuild Gear inner and outer cables replaced (where applicable) Bottom bracket removed, cleaned, and re-greased Headset removed, cleaned, and re-greased Advanced Brake Service: Full hydraulic brake bleed (front and rear) Brake system reset and performance optimisation Frame & Chassis Overhaul: Frame strip-down and deep clean Suspension linkage inspection and service (where applicable) Bearing condition check across key areas Wheel & Tyre Setup: Wheels trued and tension checked Tyres removed and tubeless system refreshed E-Bike System Checks: Motor area cleaned and inspected Battery mount and connections checked Wiring and routing inspected System check via diagnostic tools (where applicable) Additional Components: Dropper post serviced or cable replaced Full system reassembly with torque check Important Information: Suspension servicing (fork and shock internals) is not included but can be added Replacement parts are not included in the service price Any additional work or parts will always be discussed before proceeding This is the service that makes your e-bike feel right again — smoother, quieter, and performing exactly as it should.

Full Service - Analog MTB

A comprehensive annual service designed to restore your bike to peak condition. This is a full mechanical refresh — not just adjustment. Key components are removed, cleaned, serviced, and reassembled to ensure long-term performance, reliability, and a smooth, quiet ride on the trail. Includes everything in the Interim Service, plus a deeper level of mechanical work to bring your bike back to a true “like-new” feel. What’s Included: Deep Mechanical Service: Full drivetrain strip, clean, and rebuild Gear inner and outer cables replaced (where applicable) Bottom bracket removed, cleaned, and re-greased Headset removed, cleaned, and re-greased Advanced Brake Service: Full hydraulic brake bleed (front and rear) Brake system reset and performance optimisation Frame & Chassis Overhaul: Frame strip-down and deep clean Suspension linkage inspection and service (where applicable) Bearing condition check across key areas Wheel & Tyre Setup: Wheels trued and tension checked Tyres removed and tubeless system refreshed Additional Components: Dropper post serviced or cable replaced Full system reassembly with torque check Important Information: Suspension servicing (fork and shock internals) is not included but can be added Replacement parts are not included in the service price Any additional work or parts will always be discussed before proceeding This is the service that brings your bike back to life — smoother, quieter, and performing exactly as it should on the trail.

Full Service - Gravel/Road

A comprehensive annual service designed to restore your bike to peak condition. This is a full mechanical refresh — not just adjustment. Key components are removed, cleaned, serviced, and reassembled to ensure optimal efficiency, reliability, and a smooth, quiet ride. Includes everything in the Interim Service, plus a deeper level of mechanical work to bring your bike back to a true “like-new” feel. What’s Included: Deep Mechanical Service: Full drivetrain strip, clean, and rebuild Gear inner and outer cables replaced (where applicable) Bottom bracket removed, cleaned, and re-greased Headset removed, cleaned, and re-greased Advanced Brake Service: Full hydraulic brake bleed (where applicable) Brake system reset and performance optimisation Frame & Component Overhaul: Frame strip-down and deep clean Bearing condition check across key areas Wheel & Tyre Setup: Wheels trued and tension checked Tyres removed and tubeless system refreshed (if applicable) Additional Components: Full system reassembly with torque check Final setup and performance check Important Information: Replacement parts are not included in the service price Any additional work or parts will always be discussed before proceeding This is the service that restores how your bike should feel — smooth, efficient, and performing exactly as intended.

Fork Lower Leg Service (30–50 Hours) - Interim Service

A routine suspension service designed to maintain fork performance, sensitivity, and long-term reliability. This service refreshes lubrication, removes contamination, and ensures all lower-leg components are functioning correctly in line with manufacturer service intervals. Ideal as preventative maintenance to keep your fork performing consistently between full services. What’s Included: Fork removed from bike Lower legs removed and fully cleaned Bath oil replaced Inspection of bushings, seals, and internal surfaces Reassembly to manufacturer specification Function check and setup Important Information: Suitable for RockShox and Fox forks Wiper seals and foam rings are not included (cost varies by model) Any additional parts will be discussed prior to fitting Recommended For: Regular riders (every 30–50 hours) Bikes used in wet, muddy, or dusty conditions Riders noticing reduced small-bump sensitivity Preventative maintenance to reduce long-term wear All work is carried out using manufacturer-recommended procedures and fluids.

Rear Shock Air Can Service (50 Hour) - Interim Service

A routine suspension service designed to maintain rear shock performance, sensitivity, and long-term reliability. This service focuses on the air spring side of the shock, refreshing lubrication, removing contamination, and ensuring smooth and consistent operation in line with manufacturer service intervals. Ideal as preventative maintenance to keep your suspension performing as it should between full services. What’s Included: Rear shock removed and refitted Air can stripped and internally cleaned Air can lubricants replaced Inspection of seals and internal components Reassembly to manufacturer specification Function check and setup Important Information: Suitable for RockShox and Fox rear shocks Air can seal kits are not included (cost varies by model) Any additional parts or work will be discussed prior to fitting Recommended For: Regular riders (every 30-50 hours depending on conditions) Bikes used in wet, muddy, or dusty environments Riders noticing reduced sensitivity or inconsistent performance Preventative maintenance to extend shock lifespan All work is carried out using manufacturer-recommended procedures and fluids.

Full Suspension Service (Fork & Shock 200 Hour)

A comprehensive suspension service designed to restore both fork and rear shock to optimal performance in line with manufacturer-recommended 200-hour service intervals. This service goes beyond routine maintenance, combining full lower-leg and air can servicing with deeper inspection and coordination of advanced internal servicing where required. Ideal for riders who use their bike regularly, ride in demanding conditions, or want their suspension performing at its highest level. What’s Included: Fork: Fork removed from bike Lower leg service (full strip, clean, lubrication refresh) Inspection of bushings, seals, and internal surfaces Rear Shock: Shock removed from bike Air can service (strip, clean, lubrication refresh) Inspection of seals and air spring components System Check & Setup Reassembly to manufacturer specification Full function check and setup Sag and basic setup reset (if required) Advanced Servicing (Important Section) Where required, we will advise on: Full damper service Seal head replacement Internal rebuilds These are not included as standard and may be carried out in-house or via specialist partners depending on the model. Important Information: Suitable for Fox and RockShox suspension systems Seal kits and internal parts are not included Any additional work will always be discussed prior to proceeding Recommended For: Riders approaching or exceeding 150–200 hours of riding Bikes that feel inconsistent, harsh, or lacking sensitivity Annual suspension refresh Riders wanting maximum performance and longevity All work is carried out using manufacturer-recommended procedures and fluids.

Full Fork Service (200 Hour)

A comprehensive fork service designed to restore performance, consistency, and reliability in line with manufacturer-recommended 200-hour service intervals. This service includes a full lower leg service and deeper internal inspection, with coordination of advanced damper servicing where required. Ideal for riders who use their bike regularly or want their suspension performing at its highest level. What’s Included: Fork removed from bike Lower leg service (full strip, clean, lubrication refresh) Inspection of bushings, seals, and internal components Reassembly to manufacturer specification Full function check and setup Advanced Servicing Where required, we will advise on: Damper service Seal head replacement Internal rebuilds These are not included as standard and may be carried out in-house or via specialist partners depending on the fork. Important Information Suitable for Fox and RockShox forks Seal kits and internal parts are not included Any additional work will be discussed prior to proceeding

Full Shock Service (200 Hour)

A comprehensive rear shock service designed to restore performance, sensitivity, and reliability in line with manufacturer-recommended 200-hour service intervals. This service includes a full air can service and deeper inspection, with coordination of advanced internal servicing where required. Ideal for riders experiencing reduced performance or looking to maintain their suspension to a high standard. What’s Included: Rear shock removed from bike Air can service (strip, clean, lubrication refresh) Inspection of seals and internal components Reassembly to manufacturer specification Full function check and setup Advanced Servicing Where required, we will advise on: Full damper service Seal head replacement Internal rebuilds These are not included as standard and may be carried out in-house or via specialist partners depending on the model. Important Information: Suitable for Fox and RockShox rear shocks Seal kits and internal parts are not included Any additional work will be discussed prior to proceeding

E-Bike Diagnostics

A professional diagnostic service for e-bikes experiencing faults, error codes, or performance issues. Using manufacturer-approved software, we connect directly to your system to identify faults, assess system health, and provide clear recommendations before any repair work is carried out. What’s Included: Electronic Diagnostics Connection to manufacturer diagnostic software Fault codes read and logged Firmware checked and updated where applicable* Service indicators reset where appropriate* Digital diagnostic report generated *Supported on Bosch, Shimano, TQ, and Fazua systems Initial Mechanical Assessment: Visual inspection of motor, battery, and wiring Basic safety check of key components Assessment of likely cause and recommended next steps Important Information: This is a diagnostic-only service and does not include repairs Diagnostic time is chargeable regardless of outcome Any required repair or servicing will be quoted separately Findings will be used to guide any follow-on work Recommended For: Fault codes or warning messages Power loss or intermittent assistance Battery or motor concerns Pre-repair assessment before committing to further work All diagnostics are carried out using manufacturer-approved software and procedures.

E-Bike Motor Replacement (Labour Only)

A professional labour-only service for the removal and replacement of an e-bike motor. This service is intended for customers who already have a compatible replacement motor supplied or approved by the manufacturer. All work is carried out using manufacturer-approved procedures to ensure correct installation, alignment, and system function. What’s Included: Motor Removal & Installation Existing motor removed from the frame Replacement motor installed and correctly aligned Mounting interfaces cleaned and prepared All fixings torqued to manufacturer specifications Electrical & System Checks Wiring connections inspected and secured System connected to diagnostic software Firmware checked and updated where applicable* System function test carried out *Supported on Bosch, Shimano, TQ, and Fazua systems Important Information: Labour-only service – motor not supplied Replacement motor must be compatible and approved for the bike This service does not include fault diagnosis or warranty processing Additional mechanical or electrical work is not included Any additional work will be discussed prior to proceeding Recommended For: Warranty or insurance motor replacements Customers with manufacturer-supplied replacement motors Approved motor swaps requiring professional installation All work is carried out using manufacturer-approved tools, procedures, and torque specifications.

Performance Setup & Suspension Tuning

A rider-specific setup session designed to dial in your bike for performance, comfort, and control. This is not a standard setup. We work through your suspension, cockpit, and contact points to ensure the bike is balanced and performing correctly for how and where you ride. Ideal for new bikes, upgraded components, or riders who feel their setup isn’t quite right and are struggling to get the "dialled" feel What’s Included: Rider and bike assessment Suspension setup (sag, pressure, rebound, compression) Fork and shock balance optimisation Cockpit setup (bars, levers, saddle position) Tyre pressure optimisation Iterative adjustments during the session Final setup recorded for future reference Important Information This is a setup and tuning session, not a mechanical service Bike must be clean and in safe working order Any mechanical issues will be identified before tuning begins Optional Add-Ons: Suspension servicing Brake bleed Tyre setup / upgrades E-bike diagnostics

RideWrap / InvisiFrame Installation

A professional frame protection installation designed to protect your bike from wear, impact damage, and cosmetic deterioration — without compromising the look or finish. This is a precision service, focused on clean application, accurate alignment, and a high-quality finish that holds up over time. For the best results, this service is ideally carried out on new or near-new bikes before regular riding. What’s Included: Full preparation of frame surfaces prior to installation Professional installation of RideWrap or InvisiFrame protection kit Accurate alignment and application of all protection panels Careful trimming and finishing where required Final inspection to ensure correct adhesion and finish quality Important Information: Labour only — protection kits are not included unless supplied by Torque Collective For best results, bikes should be new or in near-new condition The bike must arrive clean and free from dirt, grease, or contamination If cleaning is required prior to installation, this will be discussed and charged separately Used bikes can be wrapped, however existing marks or imperfections may remain visible beneath the film A clean, professionally installed finish that protects your bike properly — not just covers it.

Full Pivot Bearing Replacement

Your suspension pivots are critical to how your bike rides. Over time, dirt, moisture, and heavy use can cause pivot bearings to wear, seize, or develop play—leading to poor suspension performance, unwanted noise, and accelerated frame wear. Our Frame Pivot Bearing Service includes a full strip-down of the suspension linkage and pivot system, allowing us to inspect, clean, service, and restore smooth suspension movement throughout the rear end of the bike. Ideal for bikes showing creaking, stiffness, play through the rear suspension, or as part of preventative maintenance for hard-ridden MTB and e-MTB bikes. This is a precision service designed to protect frame longevity and restore proper suspension performance. What’s included: Full removal of rear suspension linkage and pivot hardware Inspection of all pivot bearings, axles, spacers, and mounting hardware Cleaning of all pivot interfaces and contact surfaces Fresh grease and anti-seize application where required Bearing condition assessment Reassembly to manufacturer torque specifications Suspension movement check and frame inspection Hardware security and safety check Notes: Replacement bearings are charged separately if required Severely worn, seized, or damaged hardware may require additional parts Shock removal/refit included where required for correct access Particularly recommended for e-MTBs and year-round riding conditions

Wheel Bearing Service

Smooth, properly maintained hub bearings are essential for rolling efficiency, wheel longevity, and precise bike handling. Worn, dry, or contaminated bearings can cause rough rotation, play through the wheel, poor engagement feel, and premature hub wear. Our Wheel Bearing Service includes full inspection, strip-down where required, cleaning, servicing, and reassembly of your hub system to restore smooth performance and ensure everything is running exactly as it should. Ideal for MTB and e-MTB bikes ridden year-round, wet weather bikes, or any wheel showing rough bearings, side-to-side play, noise, or poor freehub performance. This service helps protect expensive wheelsets and keeps your bike feeling fast, quiet, and mechanically precise. What’s included: Wheel removal and full hub inspection Bearing condition assessment Hub strip-down where serviceable Cleaning of bearings, freehub body, and internal interfaces Fresh grease and lubrication where appropriate Axle, end cap, and spacer inspection Freehub engagement and function check Reassembly to correct preload and torque settings Final wheel spin, play, and safety inspection Notes: Replacement bearings, pawls, springs, seals, or freehub parts are charged separately Some sealed cartridge systems require full bearing replacement rather than service Hub design varies by manufacturer and may affect labour time Covers single wheel unless otherwise specified

Headset Service

Smooth steering and precise front-end control start with a properly maintained headset. Our Headset Service includes full inspection, strip-down, cleaning, and re-greasing of your headset assembly to eliminate contamination, prevent premature bearing wear, and restore smooth operation. Ideal for bikes exposed to regular wet weather, pressure washing, winter riding, or any bike showing signs of rough steering, knocking, creaking, or front-end play. This service helps protect one of the most overlooked but important contact points on your bike—keeping your front end quiet, smooth, and reliable. What’s included: Removal of fork and headset components Full inspection of bearings, cups, crown race, and contact surfaces Cleaning and contamination removal Fresh high-quality grease application Reassembly to correct preload and torque settings Stem and cockpit alignment check Steering function and safety inspection Notes: Replacement bearings, crown races, or damaged components are charged separately Any wear or corrosion found during inspection will be advised before additional work proceeds Particularly recommended for MTB and e-MTB bikes ridden year-round

Brake Bleed (One Brake Only)

Brake Hose Adjustment / Replacement (Single)

Fine-tuning your cockpit or replacing a worn or damaged hose? This service covers the adjustment or full replacement of a single hydraulic brake hose to ensure optimal routing, clean aesthetics, and consistent braking performance. Whether you're shortening an overlong hose for a cleaner setup, or installing a new hose entirely, we’ll ensure correct routing, secure connections, and a professional finish throughout. What’s included: Removal of existing hose (if required) Hose shortening or full replacement (single brake) Installation of new fittings (olive/barb where required) Correct routing and securing to frame Full hydraulic bleed using manufacturer-specific fluid Brake function check and safety inspection Notes: Replacement hose, olives, barbs, and fittings are charged separately Covers either front or rear brake

Brake Hose Adjustment / Replacement (Pair)

For a full cockpit refresh or complete brake system overhaul, this service covers adjustment or replacement of both front and rear hydraulic brake hoses. Ideal for new builds, bar upgrades, or bikes requiring a full hose refresh—ensuring consistent performance, clean routing, and a balanced braking feel front to rear. What’s included: Removal of existing hoses (if required) Hose shortening or full replacement (front and rear) Installation of new fittings (olives/barbs where required) Correct routing and securing to frame Full hydraulic bleed on both brakes using manufacturer-specific fluid Brake function check and safety inspection Notes: Replacement hoses, olives, barbs, and fittings are charged separately Includes both front and rear brakes

Brake Pad Replacement

Fresh brake pads are essential for consistent braking power, proper modulation, and rotor protection. Worn, contaminated, or glazed pads can cause poor stopping performance, excessive noise, vibration, and unnecessary rotor wear. Our Brake Pad Replacement service ensures your braking system is inspected, correctly fitted, and performing exactly as it should—whether you’re replacing worn pads after heavy riding or upgrading to a more suitable compound for your riding style. Ideal for MTB, e-MTB, gravel, and road riders who demand reliable braking performance in all conditions. We’ll assess pad wear, rotor condition, and overall brake function to make sure the system is safe and working properly. What’s included: Removal of old brake pads Brake caliper inspection Piston inspection and reset Rotor wear and contamination check Installation of new brake pads Brake alignment check Brake bed-in preparation guidance Final brake function and safety inspection Notes: Brake pads are charged separately unless supplied by customer Severely contaminated rotors or sticking pistons may require additional service Brake bleed not included unless required and booked separately Covers either front or rear brake (pair option recommended for full replacement)

Brake Bleed (Front & Rear)

A hydraulic brake bleed service designed to restore consistent lever feel and reliable braking performance. This service removes air from the system and refreshes brake fluid where required, ensuring both brakes are operating as they should. What’s Included: Hydraulic bleed of front and rear brakes Removal of air from brake lines Brake fluid refreshed where applicable Lever feel and brake performance check Important Information: Price covers both brakes Suitable for hydraulic disc brake systems only Pad replacement, rotor truing, and calliper alignment are not included Any additional work will be discussed prior to proceeding Recommended For: Spongy or inconsistent lever feel Reduced braking performance Routine hydraulic brake maintenance Bikes requiring a system refresh

Dropper Post Cartridge Service

An internal service for cartridge-based dropper posts designed to restore smooth operation, consistent return speed, and reliable performance. This service addresses issues within the cartridge itself and is recommended where cable replacement alone has not resolved performance problems. What’s Included: Dropper post removed and refitted (if required) Internal cartridge removed and inspected Cartridge serviced or replaced where applicable Post cleaned and reassembled Function and return speed checked Important Information: Suitable for cable-actuated, cartridge-based dropper posts Hydraulic droppers (e.g. RockShox Reverb) are not included Replacement cartridges or internal parts are not included Additional labour may apply if linkage or shock removal is required Any additional work will be discussed prior to proceeding Recommended For: Slow or inconsistent return Posts not holding position correctly Issues not resolved by cable replacement Riders wanting reliable dropper performance restored All work is carried out using manufacturer-recommended procedures and appropriate lubricants.

Full Brake Service (Front & Rear)

A comprehensive brake service designed to restore braking performance, consistency, and reliability. This service involves a full strip, clean, and rebuild of the brake system, addressing contamination, wear, and performance issues that cannot be resolved with a standard bleed alone. Ideal for bikes with inconsistent braking, poor lever feel, or systems that have seen heavy use. What’s Included: Removal of front and rear brake systems (where required) Full strip and clean of brake calipers Inspection and cleaning of pistons and seals Lever inspection and basic service (where applicable) Replacement of inner cables (where applicable for cable systems) Full hydraulic bleed with fresh fluid Reinstallation and system setup Brake performance and lever feel check Important Information: Suitable for hydraulic and cable-actuated disc brake systems Brake pads, rotors, and replacement parts are not included Heavily worn or damaged components may require replacement Some brake models have limited serviceable internal parts Any additional work will be discussed prior to proceeding Recommended For: Inconsistent or poor braking performance Contaminated or neglected brake systems Sticky or slow-return pistons Bikes used regularly in wet or harsh conditions Riders wanting maximum braking confidence All work is carried out using manufacturer-recommended procedures and fluids.

Dropper Post Install

Drivetrain Degrease & Refresh

A clean drivetrain is essential for smooth shifting, efficient power transfer, and long-term component life. Our Drivetrain Degrease & Refresh service is designed to remove built-up dirt, old lubricant, grit, and contamination from your transmission system—restoring performance and reducing unnecessary wear. Ideal for bikes that have seen heavy winter use, wet riding conditions, or simply haven’t had a proper deep clean in some time. This is far more than a quick wipe-down—we carefully clean the drivetrain properly to ensure your bike runs quieter, shifts cleaner, and performs as it should. What’s included: Full drivetrain inspection Deep clean and degrease of chain Cassette cleaning and contamination removal Chainring cleaning Derailleur jockey wheel clean Rear derailleur inspection Fresh lubrication applied with correct lubricant for riding conditions Gear function check and shifting assessment Notes: Excessively worn components requiring replacement will be advised separately Does not include drivetrain part replacement unless booked additionally Ideal as part of regular servicing or performance preparation

Chain Wax Service

For riders who want the cleanest, quietest, and most efficient drivetrain performance possible, our Chain Wax Service provides a full strip, deep clean, and hot wax treatment designed to reduce friction, improve longevity, and keep your transmission running exceptionally smoothly. Unlike traditional wet lubricants that attract dirt and contamination, waxed chains run cleaner, stay quieter, and significantly reduce drivetrain wear—making this a premium upgrade for performance-focused riders, year-round riders, and high-value drivetrains. Ideal for MTB, gravel, road, and e-MTB riders looking for maximum drivetrain efficiency and reduced maintenance between rides. This is a workshop-prepared service using proper degreasing and full wax preparation—not simply applying drip wax over old lubricant. What’s included: Full chain removal Complete degreasing and contamination removal Drivetrain inspection for wear and condition Hot wax immersion treatment using premium chain wax Correct curing and final preparation Chain refit and drivetrain function check Shifting inspection and performance check Notes: Designed for chains in good serviceable condition Excessively worn chains requiring replacement will be advised separately Initial wax conversion requires full stripping of previous lubricants for best results Best results achieved with ongoing wax maintenance and repeat treatments

Bottom Bracket Service / Replacement

A worn, dry, contaminated, or poorly fitted bottom bracket can cause creaking, rough pedalling, poor drivetrain feel, and accelerated wear through the crank and frame interface. Our Bottom Bracket Service / Replacement covers the inspection, removal, cleaning, preparation, and refitting or replacement of your bottom bracket to restore smooth, quiet, and reliable performance. This service is ideal if you are experiencing creaks under load, rough bearing feel, lateral play, or if your bottom bracket is due for routine maintenance. What’s included: Crankset removal Bottom bracket inspection Bottom bracket removal where required Frame shell / interface cleaning Thread, press-fit, or bearing interface inspection Grease / anti-seize / retaining compound applied where appropriate Bottom bracket refit or replacement Crankset refit and torque check Drivetrain function check Final creak and safety inspection Notes: Replacement bottom brackets are charged separately Severely seized or damaged components may require additional labour Press-fit systems may require additional assessment depending on condition Not all creaks originate from the bottom bracket; further diagnosis may be required if noise remains after service

Gear Indexing & Cable Service

Crisp, accurate shifting depends on correct cable tension, clean routing, and precise drivetrain adjustment. Poor indexing, contaminated cables, or worn housing can cause missed shifts, ghost shifting, noisy drivetrains, and unnecessary drivetrain wear. Our Gear Indexing & Cable Service is designed to restore smooth, reliable shifting by diagnosing drivetrain issues, adjusting derailleur setup, and replacing inner cables or housing where required. Ideal for bikes suffering from poor shifting performance, new bike setups, post-crash adjustments, or routine maintenance on mechanical drivetrains. Whether it’s a simple indexing adjustment or a full cable refresh, we ensure your drivetrain performs exactly as it should. What’s included: Full drivetrain and shifting inspection Rear derailleur alignment and function check Gear indexing and adjustment Limit screw and B-gap assessment where applicable Cable tension optimisation Inner gear cable replacement where required Outer housing inspection and replacement if needed Gear function test across full cassette range Final shifting and safety check Notes: Replacement cables, housing, ferrules, and small parts are charged separately Hanger alignment or replacement is charged separately if required Covers mechanical drivetrains only (not electronic systems such as AXS or Di2) Excessively worn drivetrains may require cassette, chain, or chainring replacement for correct shifting performance

Full Bike Build / Custom Build

Whether it’s a brand-new frame build, a premium component upgrade, or a complete dream-bike project, our Full Bike Build / Custom Build service is designed for riders who want absolute attention to detail and workshop-level precision from the very first ride. This is far more than basic assembly. Every component is carefully installed, torqued, aligned, and checked to ensure your bike performs exactly as intended—clean, quiet, reliable, and built properly from the ground up. Ideal for custom MTB and e-MTB builds, premium frame swaps, high-end component upgrades, race bikes, and rider-specific performance setups. At Torque Collective, this is where our premium workshop approach really shows—precision, detail, and no shortcuts. What’s included: Full bike assembly from frame or boxed bike Headset, bottom bracket, drivetrain, cockpit, and brake installation Internal routing where required Brake setup and hydraulic bleed where applicable Gear setup and indexing Suspension setup baseline Wheel installation and alignment checks Torque check across full build Final safety inspection Test ride and function check where appropriate Notes: Parts and consumables charged separately Build complexity varies significantly depending on specification e-MTB motor installs or advanced electronic setup may require additional labour Custom wheel builds quoted separately where required Full suspension tuning sessions can be added separately for rider-specific setup

Internal Routed Cabling

A precision installation service for internally routed cables and hoses, ensuring clean routing, correct function, and a rattle-free finish. Internal routing requires additional time, care, and attention compared to external systems. This service is carried out using the correct tools and techniques to ensure smooth operation and a professional result. What’s Included: Removal of existing internal cable or hose (where applicable) Installation and routing of new cable or hose through the frame Secure internal cable management to prevent rattle or interference Correct setup, tensioning, and function check Important Information: Price is per cable or hose Labour only — cables, hoses, and fittings are not included Hydraulic hose cutting and brake bleeding are not included and charged separately if required More complex systems (integrated cockpits, e-bikes, or difficult routing) may require additional labour Any additional work will always be discussed before proceeding Clean routing, correct function, and a finish that looks and feels as it should.

Laser Handlebar Alignment

A precision alignment service to ensure your handlebars and front wheel are perfectly aligned for accurate tracking and confident handling. Using a laser alignment tool, we correct subtle misalignment that can occur after transport, crashes, or component changes — something that is often difficult to identify by eye alone. What’s Included: Laser alignment of handlebars and front wheel Stem and cockpit alignment adjustment Final alignment and function check Important Information: Suitable for all bike types Alignment service only — does not include component replacement or mechanical repair