Bikebook is thrilled to announce a strategic partnership with The Association of Cycle Traders (ACT), the UK’s leading membership organisation for cycle shops. This collaboration is designed to help ACT members enhance their business operations through Bikebook’s innovative workshop management platform, Workshop.
Workshop by Bikebook is an all-in-one platform developed specifically for bike shops and mechanics. Whether you run a mobile service, a small workshop, or are part of a larger chain, Workshop simplifies everything from communications and inventory management to invoicing and route planning. By eliminating outdated paper-based processes and complex systems, Workshop makes it easier for shops to focus on what they do best—serving their customers.
The platform is designed to save up to 15 minutes per service, increase customer retention by up to 22%, and smooth out seasonal fluctuations by ensuring a steady flow of customers throughout the year. With input from Cytech-registered mechanics and trainers, Workshop adheres to industry best practices while being flexible enough to meet the specific needs of any shop.
Jake Fieldsend, Director of Bikebook, emphasised the significance of this new partnership:
“At Bikebook, we’ve spent years supporting over 1,300 bike shops and mechanics, and we’re always looking for ways to help them improve their services and grow their businesses. By partnering with ACT, we’re able to extend the benefits of our Workshop platform to even more shops, providing them with the tools they need to operate more efficiently and deliver a better experience to their customers.”
Jonathan Harrison, Director of The Association of Cycle Traders, also expressed his enthusiasm:
“Our collaboration with Bikebook represents a major step forward in supporting our members. The Workshop platform is a powerful tool that not only improves efficiency but also enhances the overall customer experience. This partnership is perfectly aligned with our mission to provide ACT members with access to the best resources available.”
What This Means for ACT Members
For ACT members, this partnership with Bikebook means more than just a discount—it’s about gaining access to a platform that can make a real difference in their daily operations. By adopting Workshop, bike shops can look forward to increased footfall, more efficient workflows, and greater customer satisfaction.
This partnership with ACT offers an exciting opportunity for Bikebook to extend the benefits of Workshop to a broader range of bike shops across the UK. ACT Gold members will enjoy a 20% discount, while Silver members will receive a 10% discount on subscriptions to Workshop, making it easier than ever for shops to streamline their operations and deliver top-tier service to their customers.
To find out more about how ACT members can benefit from this partnership, visit Bikebook or The Association of Cycle Traders.