Please edit your services to reflect what you offer and fully customise the description and prices accordingly. If you operate less than three levels of service, please look at our pre-selected items, and decide what level your services match. You can remove a level by simply unticking it.

Service Packages

Full assessment of the bike, including report and estimates. If going ahead with a service package the fee is waived. 

Service Assessment

Assessment: Clean Suggested?

Other

Assessment: Seatpost

Frame/Fork

Assessment: Dropper Seatpost

Assessment: Test Ride

Assessment: QR / Axles

Wheels/Tyres

Assessment: Rear Hub and Freehub

Assessment: Front Hub

Assessment: Rear Tyre

Assessment: Front Tyre 

Assessment: Rear Shock 

Assessment: E-Bike Motor, Battery and Electric Components

Assessment: Frame

Assessment: Fork

Assessment: Frame Pivots (if applicable)

Assessment: Headset

Handlebar/Headset/Stem

Assessment: Bar & Stem

Assessment: Grips / Bar Tape

Assessment: Brake System (Callipers & Levers)

Brakes (Brake & Pad Type)

Assessment: Brake Hoses/Cables

Assessment: Brake Surface

Assessment: Brake Pads Front

Assessment: Brake Pads Rear

Assessment: Hydraulic System (if applicable)

Assessment: BB

Bottom Bracket/Cranks

Assessment: Cranks / Chainset

Assessment: Pedals

Pedals

Assessment: Drivetrain Wear (Chain, Cassette, Chainrings)

Drivetrain/Gears

Assessment: Mech Hanger 

Assessment: Rear Mech

Assessment: Front Mech

Assessment: Gear Shifters

Assessment: Gear Cables

Assessment: Saddle

Saddle

Assessment: Other Accessories

Accessories

Assessment: Mudguards (If applicable)

Assessment: Noise

Assessment: Rims, Spokes & Nipples

Assessment: Wheel Tension / True

General Service

Ensure any accessories are safe/secure

Completed: Frame inspected for damage and wear including dropouts, main tubes, seat clamp area, bottle cage mounting points

Completed: Fork inspected for damage and wear including dropouts, main tubes, seat clamp area, bottle cage mounting points

Completed: Headset Tension Set

Completed: Bar & Stem bolts torque checked to manufacturer settings

Completed: Stem Alignment set

Completed: QR / Axles Greased and Secured

Completed: Hub bearing tension checked and adjusted

Completed: Front and Rear Wheels Tensioned and Trued

Completed: Tyre pressure set to manufacturer approved settings

Completed: Brake callipers centred, brake bite point set.

Completed: Brake Performance Checked

Completed: Cranks secured to manufacturer torque setting

Completed: Chain Cleaned and Lubricated

Completed: Rear mech hanger alignment set

Completed: Rear mech limits, B tension and indexing set

Completed: Front mech height, alignment and indexing set

Completed: Gear shifter alignment and torque check completed

Completed: Cassette torque checked

Completed: Seat post clamp secured to manufacturer approved setting

Completed: Road Test

Completed: Advisory List

Includes a full clean of the bike, including removal and enzyme bath of drivetrain. Includes a full bike assessment

General Service With Clean

Completed: Full clean of bike

Overhaul Service

Completed: Freehub body cleaned and lubricated

Completed: Front and rear main hub body bearings cleaned, greased and tension set

Completed: BB removed, surfaces cleaned and greased, BB installed and secured to manufacturer setting

Completed: Pedals removed, threads cleaned and greased, pedals installed to 35NM

Full Service

Completed: Headset bearings removed, inspected, cleaned and greased. 

Completed: Hydraulic Brake Fluid replaced and brake systems bled. 

Completed: Seatpost removed, cleaned, lubricated and installed. 

Here you can customise your electric bike services. Please follow the same process as above because these will be displayed separately to your standard services.

EBike Service Packages

Service Assessment E-Bike

General Service E-Bike

Completed: E-Bike Components Checked and Performance Verified

Overhaul Service E-Bike

Full Service  E-Bike

Select what extras or individual services you offer. If you don’t have a set price, you can select "Price on request"

Other Services

Wheel True & Spoke Replacement

Inspect spokes and rim for wear/damage

Inspect spoke tension and true lateral/radial as appropriate

Wheel True Single

Assessment of a single particular issue. I.e. "my brakes are not working well", "My gears are slipping", "I'm not sure that my suspension is working". 

Repair Assessment

Do you have a warranty issue with your Canyon Bike? As the official Canyon Partner, you can book an appointment here and we take care of the rest. Please describe your issue in the booking. 

Canyon Bikes Warranty appointment

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points

Inspect / adjust suspension linkages (if required)

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points

Suspension forks, clean/inspect seals and upper tubes. Check for function

Inspect headset for wear/corrosion, adjust

Inspect stem for wear, check/adjust torque, straight

Inspect handlebar for wear/damage, check torque

Inspect handlebar tape/grips for wear/damage

Inspect/adjust hub bearings for wear/damage, ensure smooth movement/no play

Inspect tyres for condition and wear

Inspect tubeless system, top-up or replace consumables as appropriate

Inspect condition of lever, including main body, blades and position. Adjust if required. 

Inspect condition of hose/cable

Inspect condition of brake pads

Inspect caliper for correct function including clean/lube pistons

Inspect condition of hydraulic fluid if applicable

Inspect brake rotor for wear/damage/torque

Adjust brake, ensure correct function including no rub and appropriate bite-point

Clean and inspect bottom bracket shell threads if appropriate

Inspect bottom bracket torque, ensure free rotation of bearings

Inspect chain rings/crank arms/spindle for wear/damage

Install crankset, ensure smooth running/no play

Inspect pedal body for wear/damage

Ensure smooth rotation of pedal bearings and check for play

Inspect and regrease pedal/crankarm threads

Inspect cassette for wear/damage and torque

Inspect chain for wear/damage lubricate

Ensure derailleur hanger is straight and secure

Inspect rear derailleur cable/electronic wire for wear/damage

Inspect rear derailleur for wear/damage

Set rear derailleur upper/lower limits and b-tension

Adjust rear derailleur indexing

Inspect front derailleur for wear/damage

Set front derailleur position/height

Set front derailleur upper/lower limits

Adjust front derailleur indexing

Update electronic drivetrain firmware

Charge/replace electronic drivetrain batteries

Clean and inspect seat post and clamp. Grease/fibre grip as appropriate

Clean and insect saddle rails/clamps. Adjust position if needed

Check saddle for wear/damage

Introducing Workshop

About us

Hours

What we offer

Service Assessment

£25

General Service

£70

General Service With Clean

£85

Overhaul Service

£100

Full Service

£150

Service Assessment E-Bike

£30

General Service E-Bike

£90

Overhaul Service E-Bike

£120

Full Service E-Bike

£170

Wheel True & Spoke Replacement

£25

Wheel True Single

£20

Repair Assessment

£20

Canyon Bikes Warranty appointment

FREE

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