Please edit your services to reflect what you offer and fully customise the description and prices accordingly. If you operate less than three levels of service, please look at our pre-selected items, and decide what level your services match. You can remove a level by simply unticking it.

Service Packages

* Your bike is given a thorough check of all components to ensure it is safe to ride. Such as braking surfaces, gear teeth & chain wear, bearing play, frame & fork condition, spoke tension, tyre condition and finally a bolt check.
* Any adjustments required to make your bike safe will then be completed and a no obligation list of recommend work to keep your bike operating smoothly will be provided and discussed with you.

Bronze Service 

* Bike is cleaned.
* Full bike check as described in the bronze service.
* Gears reset and indexed for smooth shifting.
* Brake pads aligned and callipers adjusted correctly.
* Trueing (straightening) of wheels and spoke tension check.
* Drivetrain lubricated.
* Tyres inflated to the correct pressure.
* Replacement parts fitted.
* (Cost of replacement parts not included).

Silver service 

* Bike is deep cleaned including a drivetrain degrease.
* Full bike check as described in the bronze service.
* New cables are fitted if required.
* Headset checked for wear and if necessary cleaned and fresh grease applied.
* Gears reset and indexed for smooth shifting.

* Hydraulic brakes bled to remove air/contaminated fluid, if required.
* Brake pads aligned and callipers adjusted correctly.
* Trueing (straightening) of wheels and spoke tension check.
* Drivetrain lubricated.
* Tyres inflated to the correct pressure.
* Replacement parts fitted.
* (Cost of replacement parts not included).

Gold Service 

A gold service with the addition of
* Drivetrain components removed & degreased in the parts washer.
* Brakes pads removed, callipers cleaned & pistons lubricated and then a full brake bleed. Rim brake callipers are fully stripped down, serviced and rebuilt.
* Headset inspected for wear, cleaned then refitted with fresh grease. (Bearings replaced if required)
* Bottom Bracket removed for inspection, threads cleaned and then refitted with fresh grease. (Replaced if required)
* Wheel hubs serviced.
* (Cost of replacement parts not included).

Platinum service 

* Bike is stripped back to bare frame and thoroughly cleaned.
* All frame bolts are removed, cleaned and refitted with fresh grease to the correct torque.
* All frame bearings are assessed for wear, replaced if necessary and refitted with fresh grease.
* New cables fitted (this service includes cost of cables).
* Plus everything from a platinum service.
* (Cost of replacement parts not included apart from cables).

Ultimate service

A premium service is recommended every 18-24 Months.

Premium Service

A standard service is recommended every 12 Month.

Standard Service

A basic service is recommended every 6 Months.

Basic Service

Get your bike assessed and then receive a quote.

Service on Assessment

Here you can customise your electric bike services. Please follow the same process as above because these will be displayed separately to your standard services.

EBike Service Packages

Electric Premium Service

Electric Intermediate Service

Electric Basic Service

If you offer bike fittings you can customise the price and description here.

Fittings

Help to optimize comfort, performance and efficiency.

Standard Bike Fitting

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points

Inspect / adjust suspension linkages (if required)

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points

Suspension forks, clean/inspect seals and upper tubes. Check for function

Inspect headset for wear/corrosion, adjust

Inspect stem for wear, check/adjust torque, straight

Inspect handlebar for wear/damage, check torque

Inspect handlebar tape/grips for wear/damage

Inspect/adjust hub bearings for wear/damage, ensure smooth movement/no play

Inspect spokes and rim for wear/damage

Inspect spoke tension and true lateral/radial as appropriate

Inspect tyres for condition and wear

Inspect tubeless system, top-up or replace consumables as appropriate

Inspect condition of lever, including main body, blades and position. Adjust if required. 

Inspect condition of hose/cable

Inspect condition of brake pads

Inspect caliper for correct function including clean/lube pistons

Inspect condition of hydraulic fluid if applicable

Inspect brake rotor for wear/damage/torque

Adjust brake, ensure correct function including no rub and appropriate bite-point

Clean and inspect bottom bracket shell threads if appropriate

Inspect bottom bracket torque, ensure free rotation of bearings

Inspect chain rings/crank arms/spindle for wear/damage

Install crankset, ensure smooth running/no play

Inspect pedal body for wear/damage

Ensure smooth rotation of pedal bearings and check for play

Inspect and regrease pedal/crankarm threads

Inspect cassette for wear/damage and torque

Inspect chain for wear/damage lubricate

Ensure derailleur hanger is straight and secure

Inspect rear derailleur cable/electronic wire for wear/damage

Inspect rear derailleur for wear/damage

Set rear derailleur upper/lower limits and b-tension

Adjust rear derailleur indexing

Inspect front derailleur for wear/damage

Set front derailleur position/height

Set front derailleur upper/lower limits

Adjust front derailleur indexing

Update electronic drivetrain firmware

Charge/replace electronic drivetrain batteries

Clean and inspect seat post and clamp. Grease/fibre grip as appropriate

Clean and insect saddle rails/clamps. Adjust position if needed

Check saddle for wear/damage

Ensure any accessories are safe/secure

Introducing Workshop

Silk Cycles

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