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Tune-Ups

A standard tune-up is recommended every 10-14 months for bikes that are ridden 3-6 hours weekly during the riding season.

Standard Tune-Up

Wipe frame and fork clean, remove loose dirt and debris.

Frame/Fork

Wipe stem, bars and mounted parts clean.

Handlebar/Headset/Stem

Wipe rim, spokes, hub and (if present) inner rotor/spider clean.

Wheels/Tyres

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points.

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points.

Inspect suspension linkages, torque pivot points (if applicable).

Suspension forks & shocks, clean/inspect seals and stanchions/sliders. Lubricate as needed. Check for proper function. Check for proper sag/preload with customer upon pickup.

Inspect headset for wear/corrosion, adjust preload torque.

Inspect handlebar for wear/damage. Check torque of mounted components.

Inspect stem for wear, check/adjust torque, alignment.

Inspect handlebar tape/grips for wear/damage.

Inspect spokes and rim for wear/damage.

Inspect tires, valves for condition and wear. Ensure proper tire inflation and seating.

Inspect axles for wear/damage, adjust to ensure smooth movement/no play.

Remove wheels from bike to inspect spoke tension and precision true laterally.

Inspect tubeless system (if present), top-up or replace consumables (sealant) as appropriate.

Ensure correct function of calipers / brake arms, clean or lubricate as needed.

Brakes (Brake & Pad Type)

Inspect condition of hoses/cables/housing. Replace inner cables and/or housing if needed for proper function/safety (additional fee for parts).

Inspect brake rotors or surfaces for wear/damage/torque.

Inspect condition of brake pads, replace if dangerously worn (additional fee for parts).

Inspect condition of hydraulic fluid if applicable.

Adjust brakes, ensure correct function including no rub, pad alignment, proper release, appropriate bite-point.

Wipe brake hoses/cables, caliper/arms clean.

Inspect chain rings/crank arms/spindle/bottom bracket for wear/damage.

Bottom Bracket/Cranks

Inspect bottom bracket torque, ensure free rotation of bearings.

Torque crankset/chainrings, ensure smooth running/no play.

Wipe crankset/chainrings clean, scrape/degrease as needed.

Inspect pedal body for wear/damage. Check pedal spindle doesn't appear bent during test ride.

Pedals

Inspect, torque pedal spindles.

Ensure smooth rotation of pedal bearings and check for play.

Clean seat post and clamp. Grease/fiber grip as appropriate.

Saddle

Inspect saddle rails/clamps. Adjust position if needed for safety, torque saddle clamp.

Wipe saddle clean and inspect for wear/damage.

Ensure any mounted accessories are safe/secure.

Accessories

Inspect rear derailleur for wear/damage.

Drivetrain/Gears

Adjust rear derailleur indexing, limits and B-tension.

Inspect front derailleur for wear/damage. Set proper position/height, torque.

Adjust front derailleur indexing, limits, yaw.

Update electronic drivetrain firmware if applicable.

Charge/replace electronic drivetrain batteries when applicable.

Ensure derailleur hanger (if present and used) is straight and secure.

Inspect cassette/freewheel for wear/damage and proper torque.

Inspect chain for wear/damage, wipe clean, externally degrease if needed, lubricate.

Inspect rear derailleur cable/electronic wire for wear/damage. Replace inner cable or housing as needed (additional fee for parts).

Inspect front derailleur cable/electronic wire for wear/damage. Replace inner cable or housing as needed (additional fee for parts).

Scrape jockey wheels clean, externally degrease rear derailleur if needed.

Externally degrease front derailleur if needed.

Lubricate rear derailleur pivot points.

Lubricate front derailleur pivot points.

Disassemble headset stack. Clean, inspect and grease bearings/surfaces (replace bearings as needed, additional fee for parts). Reassemble headset and properly torque all fasteners. Ensure smooth movement / no play.

Precision true wheels vertically (roundness).

Remove, clean, grease and reinstall axles, bearings and freehub from hubs.

Bleed brake system if applicable.

Lubricate brake cables (if present).

Remove crankset and chainrings from bike to clean / degrease.

Remove bottom bracket from bike (if threaded), clean and lubricate shell / spindle interface. Clean and grease bearings. Reinstall bottom bracket.

Remove pedal cages and bearings to clean and grease as needed.

Remove rear derailleur to thoroughly clean and degrease, reinstall rear derailleur.

A quick tune-up is recommended every 4-8 months.

Check for proper seat post alignment, torque seat post clamp.

Inspect seat post and clamp for wear/damage.

Clean saddle rails/clamp. Lubricate/grease clamp as needed. 

Wipe any mounted accessories clean.

Ensure wheels are properly seated in dropouts and properly secured to frame/fork.

Inspect calipers / brake arms for wear/damage.

Lubricate brake cables (if present & external).

Re-grease pedal/crankarm threads as needed.

Ensure proper function of mounted accessories, replace batteries on electronics (if present) for proper function (additional fee for parts).

Wipe rear derailleur clean.

Wipe font derailleur clean.

Wipe pedal cages clean.

A basic service, our quick tune-up is recommended every 6 months.

Quick Tune-Up

Inspect spoke tension and rough true laterally on-bike as appropriate to ensure no brake/frame/fork interference.

Inspect chain tensioner (if present) for wear/damage.

Adjust chain tensioner (if present) for proper function, clean if required for proper function.

Quick Tune-Up (Single Speed)

Check rear wheel position to ensure proper chain tension.

Get your bike assessed and then receive a quote.

Service on Assessment

Here you can customise your electric bike services. Please follow the same process as above because these will be displayed separately to your standard services.

EBike Service Packages

A premium service is recommended every 18-24 Months.

Electric Premium Service

A standard service is recommended every 12 Month.

Electric Intermediate Service

A basic service is recommended every 6 Months.

Electric Basic Service

If you offer bike fittings you can customise the price and description here.

Fittings

Help to optimize comfort, performance and efficiency.

Standard Bike Fitting

Select what extras or individual services you offer. If you don’t have a set price, you can select "Price on request"

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