Ribble Cycles Launches National Partner Network With Bikebook: A New Era of Local Support

Ribble Cycles has always been a brand defined by innovation and a direct-to-consumer approach that puts the rider first. But as any cyclist knows, the journey doesn't end when the bike is delivered to your door; in many ways, that is just where it begins.

To ensure every Ribble owner has world-class support throughout the life of their bike, Ribble has officially launched the Ribble Partner Network and Ribble Service OutPosts.

A New Standard for Local Support

The Ribble Partner Network is a hand-picked collective of trusted businesses designed to offer the specialised services that riders value most.

However, the most significant leap forward for Ribble riders is the introduction of Service OutPosts. This national network of over 80 accredited service centres ensures that expert mechanical support is never far away, whether you’re commuting in London or exploring the lanes of the Lake District.

Powered by bikebook: The Tech Behind the Service

To bring this ambitious vision to life, Ribble has teamed up with bikebook, the UK’s leading platform for connecting cyclists with local workshops.

By utilising bikebook’s extensive service network and proprietary "Workshop" management software, Ribble is able to offer a seamless, modern experience for its customers:

• Verified Expertise: Ribble leverages bikebook’s massive database of mechanics to identify the highest-rated independent workshops. This ensures that every OutPost meets Ribble's rigorous standards for quality and care.
• Seamless Booking: No more endless phone calls to find a free slot. Through the Ribble Service OutPosts portal, riders can use the bikebook-powered map to find their local OutPost and book a service instantly.
• Transparent Pricing: By using bikebook’s platform, Ribble can offer fixed, transparent pricing across the board—from a basic safety check to a full strip-down service—so you know exactly what to expect before you even drop your bike off.
• Direct Integration: Because these workshops use Workshop by bikebook, your bike’s service history and warranty inspections are handled with digital precision, keeping your ride in peak condition for years to come.

Why This Matters

For years, the "direct-to-consumer" model had one flaw: what happens when you need a tune-up? By integrating with the bikebook service network, Ribble has effectively solved that puzzle. They aren't just selling you a bike; they are providing a national infrastructure of mechanics who know your Ribble inside and out.

Whether you need a professional bike fit to dial in your performance or a local mechanic to prep your gravel bike for a winter adventure, the Ribble Partner Network and Service OutPosts are here to keep you moving.

Ready to get your Ribble serviced? Find your nearest Ribble Service OutPost here and book your slot today!