The Bike Lab Base

Suspension Servicing Course

BDAY

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Service Packages

Our Bronze Service is an entry-level option designed to ensure your bike is safe, correctly set up, and ready to ride. It’s ideal for bikes in good condition that need a professional safety check.

All bolts are checked and tightened to the manufacturer’s recommended torque. Brakes and gears are inspected and adjusted, headset play is removed, and the bike is checked for any potential safety issues.

You’ll be advised of any parts that may need replacing, with no work carried out without your approval.

This service is best suited to regularly ridden bikes that need a professional once-over.

What’s included:

All bolts and assemblies checked and tightened to manufacturer specifications
Gears checked and indexed where required
Brakes inspected and adjusted if needed
Tyres inspected for wear or damage and reinflated to the correct pressure

Bronze Service

Check saddle for wear/damage

Saddle

Ensure any accessories are safe/secure

Accessories

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points

Frame/Fork

Inspect handlebar for wear/damage, check torque

Handlebar/Headset/Stem

Inspect condition of hose/cable

Brakes (Brake & Pad Type)

Inspect brake rotor for wear/damage/torque

Inspect chain rings/crank arms/spindle for wear/damage

Bottom Bracket/Cranks

Inspect pedal body for wear/damage

Pedals

Inspect chain for wear/damage lubricate

Drivetrain/Gears

Inspect rear derailleur cable/electronic wire for wear/damage

Set rear derailleur upper/lower limits and b-tension

Inspect front derailleur for wear/damage

Set front derailleur upper/lower limits

Inspect stem for wear, check/adjust torque, straight

Inspect handlebar tape/grips for wear/damage

Inspect spokes and rim for wear/damage

Wheels/Tyres

Inspect tyres for condition and wear

Inspect condition of brake pads

Adjust brake, ensure correct function including no rub and appropriate bite-point

Inspect bottom bracket torque, ensure free rotation of bearings

Ensure smooth rotation of pedal bearings and check for play

Inspect cassette for wear/damage and torque

Ensure derailleur hanger is straight and secure

Inspect rear derailleur for wear/damage

Adjust rear derailleur indexing

Set front derailleur position/height

Adjust front derailleur indexing

Our Silver Service is a mid range bike service designed to improve performance as well as safety. It includes everything from our Bronze Service, with additional work to restore smoothness and efficiency.

All bolts and assemblies are checked and tightened to the manufacturer’s recommended torque. Brakes and gears are inspected and adjusted, headset play is removed, and the bike is checked for any potential safety issues.

In addition, your wheels are trued and the drivetrain is fully degreased to help restore crisp shifting and smoother pedalling.

You will be advised of any parts that may need replacing, with no work carried out without your approval.

This service is ideal for regularly ridden bikes that need more than a basic safety check and would benefit from improved performance.

Silver Service 

Inspect headset for wear/corrosion, adjust

Inspect spoke tension and true lateral/radial as appropriate

Inspect condition of lever, including main body, blades and position. Adjust if required. 

Install crankset, ensure smooth running/no play

Drive train degrease and reinstall 

Our Gold Service is our top level workshop service, designed for bikes that need thorough care and attention. No area is overlooked.

Your bike receives a full strip down and rebuild, with key components removed, cleaned, regreased and reinstalled to ensure everything runs smoothly and reliably. This service restores performance, improves longevity, and brings your bike back feeling better than new.

All bolts and assemblies are checked and tightened to the manufacturer’s recommended torque. Gears and brakes are inspected and adjusted, wheels are trued, and the drivetrain is cleaned to improve shifting performance.

This service is ideal for heavily used bikes, bikes that have seen winter riding, or those that haven’t had a full overhaul in some time.

If you’re unsure which service is right for your bike, you can explore your options HERE.

What’s included:

All bolts and assemblies checked and tightened to manufacturer specifications
Gears checked and indexed where required
Brakes inspected and adjusted if needed
Tyres inspected for wear and condition
Drivetrain degreased
Wheels trued
Headset stripped and re-greased
Bottom bracket removed, cleaned, re-greased, and reinstalled

Gold Service

Update electronic drivetrain firmware

Charge/replace electronic drivetrain batteries

Clean and inspect seat post and clamp. Grease/fibre grip as appropriate

Clean and insect saddle rails/clamps. Adjust position if needed

Inspect/adjust hub bearings for wear/damage, ensure smooth movement/no play

Inspect tubeless system, top-up or replace consumables as appropriate

Inspect caliper for correct function including clean/lube pistons

Clean and inspect bottom bracket shell threads if appropriate

Inspect and regrease pedal/crankarm threads

Inspect condition of hydraulic fluid if applicable

Our Platinum Service is our highest service level, designed for bikes with more complex setups. This includes bikes with integrated cable routing, time trial bikes with integrated cockpits, and mountain bikes that require pivot bearing replacement.

The bike receives a full strip-down and rebuild, with the headset, hubs, and bottom bracket thoroughly cleaned, re-greased, and reinstalled. Where required, front and rear brakes are also faced (brake mounts precision aligned) to ensure optimal performance.

This service provides the highest level of care and attention, helping to maximise component longevity and restore your bike to a smooth, like-new ride.

If you’re unsure which service is right for your bike, you can explore your options HERE.

What’s included:
All bolts/assemblies checked and correctly tightened to the manufacturer's specifications.
Gears and checked, and indexed if needed
Brakes inspected and adjusted if needed
Tyres inspected.
Drivetrain degreased
Wheels Trued
Internal Headset stripped and re-greased
Bottom bracket removed, re-greased, and reinstalled.
Hub bearings removed, re-greased, and reinstalled.

Platinum Service

Inspect / adjust suspension linkages (if required)

Suspension forks, clean/inspect seals and upper tubes. Check for function

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points

Get your bike assessed and then receive a quote.

Service on Assessment

Parts

Misc

Select what extras or individual services you offer. If you don’t have a set price, you can select "Price on request"

Other Services

15 min labour

30 min labour

Workshop day hire is a professional cover service for bike shops that need experienced mechanical support at short notice. Whether you’re dealing with staff sickness, holiday leave, busy seasonal demand or unexpected workload, I can step in for the day and integrate seamlessly into your workshop. With extensive hands-on experience across servicing, diagnostics, custom builds and repairs, I work to your shop standards and processes to keep jobs moving, customers happy, and turnaround times on track. This service is ideal for independent bike shops and retailers needing reliable, skilled cover without the commitment of additional staff. I provide workshop day hire in Redhill and across Surrey and Sussex, supporting local bike shops when they need dependable mechanical backup.

What's Included:
Full-day on-site mechanical support

Workshop Day Hire

60 min Labour 

45 min labour

Bicycle Damage Report for Insurance Companies

Bottom Bracket Fit

Full degrease of the drivetrain and reinstalled on the bike. 

Drivetrain Service - Items Cleaned, Inspected, Adjusted and Checked

Fit Handlebar Tape

Spoke Tensions Balanced & Wheels Re-trued for Alignment

Service Hub - Single

A custom bike build is the complete assembly of your bike from a bare frame and individual components, built precisely to your specification. Whether you’re starting with a brand-new frame or upgrading key parts, we carefully install and set up every component to ensure optimal performance, reliability and fit. From drivetrain and brakes to cockpit and wheel installation, every detail is professionally assembled, torqued to manufacturer specifications, and fine-tuned for smooth operation. A custom build ensures your bike not only looks exactly how you imagined, but rides flawlessly from day one. This service is ideal for riders investing in a dream build, performance upgrade, or bespoke setup tailored to their riding style. We provide professional custom bike builds in Redhill and across Surrey and Sussex, helping local cyclists bring their perfect bike to life.

What's Included: 
Full bike assembly from the frame up with your desired components and specification 

Request to book

Request to book

Add your bike and choose your services, choose your drop-off/collection date and then provide your contact details. It's as easy as that!

Booking type

This is a mobile mechanic which means they'll come to you to service your bike either at your home or take it and return it once the service is completed.

Required payment today

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Subtotal:
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Est total:
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Due today:
from £0.00 up to £17.50

Your booking will be confirmed by the mechanic and you will be notified by your preferred contact method. If the booking is rejected payment will not be taken.

No bikes found

Subtotal:
£0.00

VAT (20%)
£0.00

Est total:
£0.00

Due today:
from £0.00 up to £17.50

Request to book

Request to book

Add your bike and choose your services, choose your drop-off/collection date and then provide your contact details. It's as easy as that!

Booking type

This is a mobile mechanic which means they'll come to you to service your bike either at your home or take it and return it once the service is completed.

Required payment today

Your bikes & services

No bikes found

Booking details

Booking date

Booking window

Your address

Price details

No bikes found

Subtotal:£0.00

VAT (20%)£0.00

Est total:£0.00

Due today:from £0.00 up to £17.50

Your booking will be confirmed by the mechanic and you will be notified by your preferred contact method. If the booking is rejected payment will not be taken.

No bikes found

Subtotal:£0.00

VAT (20%)£0.00

Est total:£0.00

Due today:from £0.00 up to £17.50

Subtotal:
£0.00

VAT (20%)
£0.00

Est total:
£0.00

Due today:
from £0.00 up to £17.50

Subtotal:
£0.00

VAT (20%)
£0.00

Est total:
£0.00

Due today:
from £0.00 up to £17.50