Collection Booking Pre-Payment Configuration

Please edit your services to reflect what you offer and fully customise the description and prices accordingly. If you operate less than three levels of service, please look at our pre-selected items, and decide what level your services match. You can remove a level by simply unticking it.

Service Packages

Crash / Damage Assessment

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points

Frame/Fork

Inspect / adjust suspension linkages (if required)

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points

Inspect headset for wear/corrosion, adjust

Handlebar/Headset/Stem

Inspect stem for wear, check/adjust torque, straight

Inspect handlebar for wear/damage, check torque

Inspect handlebar tape/grips for wear/damage

Inspect/adjust hub bearings for wear/damage, ensure smooth movement/no play

Wheels/Tyres

Inspect spokes and rim for wear/damage

Inspect spoke tension and true lateral/radial as appropriate

Inspect tyres for condition and wear

Inspect tubeless system, top-up or replace consumables as appropriate

Inspect condition of lever, including main body, blades and position. Adjust if required. 

Brakes (Brake & Pad Type)

Inspect condition of hose/cable

Inspect condition of brake pads

Inspect caliper for correct function including clean/lube pistons

Inspect condition of hydraulic fluid if applicable

Inspect brake rotor for wear/damage/torque

Adjust brake, ensure correct function including no rub and appropriate bite-point

Inspect bottom bracket torque, ensure free rotation of bearings

Bottom Bracket/Cranks

Inspect chain rings/crank arms/spindle for wear/damage

Inspect pedal body for wear/damage

Pedals

Ensure smooth rotation of pedal bearings and check for play

Inspect cassette for wear/damage and torque

Drivetrain/Gears

Inspect chain for wear/damage lubricate

Ensure derailleur hanger is straight and secure

Inspect rear derailleur cable/electronic wire for wear/damage

Inspect rear derailleur for wear/damage

Inspect front derailleur for wear/damage

Check saddle for wear/damage

Saddle

Ensure any accessories are safe/secure

Accessories

Check bars/stem for rotation under stress

Check brake callipers/blocks are correct type, position, and fixing torques

Check brake adjustment, cable clamp bolt torque

Check chainset runs true and chainring fixing bolt torque

Battery charged / health checked / tested 

Battery check 

Check lights work rear/font 

Confirm display works and displays speed etc correctly

Check for damage to electrical components

Inspect chain/carbon belt for damage and wear

Inspect seat post for wear/damage and check torque

When a bike is recovered the mechanic will check the bike is safe and ready to go back to the customer.  

Bike Theft - safety check

Get your bike assessed and then receive a quote.

Service on Assessment

Other Repair, please provide the team with as much detail as possible regarding your repair.  Especially if any parts are damaged and may require replacing 

General Bike Repair

Here you can customise your electric bike services. Please follow the same process as above because these will be displayed separately to your standard services.

EBike Service Packages

6 month Electric Premium Service

12 month Electric Premium Service

36 month Electric Premium Service

Select what extras or individual services you offer. If you don’t have a set price, you can select "Price on request"

Other Services

Warranty Repair

Dylan Berry

All Nuts & Bolts Checked for Tightness

Headset & Crank Bottom Bracket Adjusted

Headset Fit

Hubs Adjusted for Play

Hydraulic Brake Bleed

Internal Brake or Gear Cable Fit

Service Headset

Puncture Repair Excluding Inner Tub

Puncture Repair Including Inner Tube

Rear Mech Hanger Replacement

Replace Disc Brake Pads

Replace Rim Brake Pad

Service - Suspension (Forks)

Service – Suspension (Rear)

Service Hub - Single

Software Update & Diagnostic Report

Spoke Tensions Balanced & Wheels Re-trued for Alignment

Tyres Inflated to Correct Pressures & Inspected for Wear

Wheel Build - Pair

Wheel Build - Single

Wheel True With Spoke

Wheels Trued for Correct Alignment

Service 

Repair 4 

Repair 3 

Repair 2 

Repair 1 

6 Week Service

Handlebar and stem positions correct and torque

Headset – no play/free rotation

Hubs – no side play/free rotation

Check wheels, true if necessary

Tyres – seating correct, pressure as sidewall

Brake/gear lever position correct and torque

Final gear/brake operation check

Check saddle position, fixing to seatpin and torque

Chain guard/disc in place

Cables on bike inspected throughout bike 

Total mileage of bike logged 

Suspension forks, clean/inspect seals and upper tubes. Check for function

Clean and inspect bottom bracket shell threads if appropriate

Install crankset, ensure smooth running/no play

Inspect and regrease pedal/crankarm threads

Set rear derailleur upper/lower limits and b-tension

Adjust rear derailleur indexing

Set front derailleur position/height

Set front derailleur upper/lower limits

Adjust front derailleur indexing

Update electronic drivetrain firmware

Charge/replace electronic drivetrain batteries

Clean and inspect seat post and clamp. Grease/fibre grip as appropriate

Clean and insect saddle rails/clamps. Adjust position if needed

Clean bike including rims and ensure it is ready to go out to a new customer 

Frame condition/alignment as specification

Bottom bracket – no play/free rotation

Pedal threads correctly greased/fitted and torque

Rear derailleur torque and end stop adjustment

Rear derailleur cable clamp bolt torque and adjustment

Front derailleur, position, fixing bolt torque and end stop adjustment

Front derailleur cable clamp bolt torque and adjustment

Ensure all reflectors fitted

Ensure bell fitted

Accessories fitted correctly if required

Attach instruction manual to cycle and put into storage/display

Pivot bolts torque and suspension travel free without play

Front/rear suspension set for rider weight/style

Manufacturer’s specification/reference material used

Checked customer is disconnected from App and have QR info for next customer 

Bell Button

pads

new BB

Brake Bleed

rear wheel damaged

Electrical components tested

handle bars

rear wheel

cheked battery 

grips

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