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Introduksjon av Workshop

En moderne verkstedadministrasjonsplattform for mekanikere

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Frequently asked questions

Cyclist Questions

If you're a cyclist, check out our answers to common questions about bikebook.

Last updated 18/09/25

5 answers

Bikebook allows a cyclist to find the correct level of bicycle service that is right for them. We work by displaying all the bike mechanics in your local area, allowing you to compare reviews, price and distance. This is achieved through bicycle mechanics signing up to bikebook and creating their profile, which then shows the services they offer and at what price.
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Simply input your postcode in the tip search bar, and then bikebook will display all the mechanics in your selected area. You then simply click the ‘Book Now’ button which will allow you to book in with your chosen mechanic, or you can ‘Click to reveal’ details for those not on our booking system, Workshop by Bikebook.
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You can narrow down your search results by using the filters:
  • Radius: View mechanics that are closest to your postcode.
  • Premium Mechanics: Allows you to filter based on those using Workshop by Bikebook that allows you to book in directly.
  • Workshops: Brick and mortar locations allow you to drop your bike off, and then you collect it.
  • Mobile Mechanics: These businesses offer mobile servicing, where they come to you.
  • E-bike Qualified: Mechanics that offer E-bike servicing have the correct certification to service your E-bike.
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All of the mechanics that sign up to bikebook are rigorously verified by us to ensure they are able to offer the high-class bike service that you require. In addition, should you not be pleased with any service that you have found on bikebook then please report this to us and we will ensure that there is a full investigation to ensure that it does not happen again.
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We are a new start up company and are working towards expanding across the UK, USA, Canada, Australia, Spain and Germany, and hope to be in your area soon. You can sign up to our email list here to receive updates of our expansion and to hear about other events that bikebook is running. If you are a bike mechanic and wish to sign up to bikebook please click here and follow the steps to setting up your free bikebook account.
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Questions About Mechanic Registration

Let’s sort any issues you have registering.

Last updated 18/09/25

8 answers

Sign up to bikebook can be completed through this link. The registration process takes less than 2 minutes, and it’s free to join!
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The sign up process to bikebook is quick and easy. You can link your Google business account to bikebook which will complete 80% of the sign up process. After this, simply input some additional business details and your profile will be complete!
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The bikebook team is here to help with every step of your sign up journey. If you need a hand or wish to speak with one of our team, please contact us via the chat or email in our Contact Centre Here.
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We have to verify each mechanic that signs up to the bikebook platform to ensure that the information about the location is correct and that each profile is displaying the correct reviews. However, the verification process should take no longer than 48 hours. If you have not heard from us within this time, please contact us and we will resolve the problem as fast as possible.
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The verification process is necessary to confirm your location and that the reviews are correct. This is to ensure that the information we are displaying to cyclists is accurate. Therefore, once this is complete, you will have total freedom to update and change your bikebook profile to reflect the services that you offer. The backend profile manager within Workshop by Bikebook gives you complete freedom to update your location, services, opening hours, logo and general business information.
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Following the completion of your bikebook profile you can go into the backend profile manager, and edit your profile as required. Within the backend system, you can also build service packages, including having the option to show that you only service bikes on assessment, or that you don't have set pricing. The service display builder is fully customisable to suit all business types, but if you have any trouble, be sure to reach out through the Contact Centre Here.
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Bikebook is 100% free to join!
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Bikebook is a unique platform for bicycle businesses which allows them to vastly increase their online presence. Having a larger online presence is beneficial as customers continue to find local services though search engines. Furthermore, bikebook helps to increase your visibility to new customers in your area.
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Questions About Workshop by bikebook

Interested in understanding Workshop by bikebook? Some answers can be found below:

Last updated 18/09/25

5 answers

Workshop by bikebook is a business management software solution designed specifically for bike shops and mobile bicycle mechanics. It's a system created to simplify the administrative side of running a bike repair business, allowing mechanics to focus more on their craft. Key features of Workshop by bikebook include:
  • Workshop Management: It provides a simple-to-use system for managing the day-to-day operations of a bike shop.
  • Customer Communication: Through SMS updates Workshop by bikebook keeps your customers up to date through every step of the service.
  • Booking and Scheduling: The system offers a bespoke booking calendar, which can be tailored to the specific needs of a workshop, whether it's a traditional shop, a mobile service, or a collection/delivery service.
  • Invoicing and Payments: It automates invoicing and can integrate with preferred payment and accounting systems.
  • Inventory Management: The software helps track stock levels and can provide real-time alerts when inventory is running low.
  • Paperless Operations: It allows businesses to go paperless with features like digital invoices, reports, and in-app approvals for parts from customers.
  • Route Planning: For mobile mechanics, it includes a feature to optimize travel routes, which helps save time and increase efficiency
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Workshop by bikebook is designed to help you run your bike shop more efficiently and profitably by tackling the most common pain points of the business. Here’s a breakdown of how it can help you:
  1. 1. Streamlined Operations and Time Savings
    • Centralised Communication: It consolidates customer communication through SMS updates and live communication to keep your customers happy and informed.
    • Paperless Workflow: The system helps you go paperless with digital invoices, business reports, and customer aftercare. This reduces time-consuming paperwork and makes it easier to track and access important information.
    • Automated Invoicing and Payments: Workshop automates the invoicing process and integrates with popular payment and accounting systems (like Stripe and Xero). This simplifies your finances, allows you to take upfront payments, and makes it easier to manage late fees.
  2. 2. Improved Customer Experience
    • Professionalism: The platform gives your business a more professional image with features like digital reporting and in-app approvals. For example, if you find additional work is needed, you can send a report to the customer with photos and videos for their direct approval, eliminating the need for constant phone calls.
    • Seamless Booking: It provides a bespoke online booking system that can be added to your website, allowing customers to book appointments 24/7. This makes it more convenient for them and saves you the time you would have spent answering phone calls to schedule services.
    • Customer Communication: Automated reminders for appointments and updates on service progress keep your customers informed and reduce no-shows. This transparency builds trust and can lead to a significant increase in customer retention.
  3. 3. Enhanced Business Management
    • Inventory Control: The software helps you manage your inventory, providing real-time alerts when stock levels are low. This prevents you from running out of essential parts and helps you order per job if that's your preferred method.
    • Data and Analytics: Workshop provides detailed business analytics and insights into seasonal trends, revenue, and journey times. This data allows you to make informed decisions to future-proof your business, optimize staffing, and avoid "quiet spells" during off-seasons.
    • Increased Visibility: By being part of the bikebook network, your shop can attract new customers who are searching for local mechanics on their platform.
  4. 4. Optimised for Mobile Mechanics
    • Route Planning: If you offer mobile services, the system includes a smart route planner that optimises your travel. This minimises time spent on the road, allowing you to fit more jobs into your day and increase revenue.
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Workshop by bikebook is designed for a broad range of bicycle repair businesses, from single-person operations to larger, multi-branch retailers. It is specifically tailored for:
  • Mobile Bicycle Mechanics: The software's features like route planning, live stock alerts, and integrated communication are particularly useful for mechanics who travel to their customers.
  • Small to Medium-Sized Bike Shops: Workshop is presented as a cost-effective and simple-to-use alternative to more complicated and expensive Point of Sale (POS) systems that are often used by larger businesses. It's built for those who don't have the time or resources for extensive training.
  • Bike Retailers with a Workshop: It helps businesses that sell bikes and accessories but also have a dedicated workshop. The system is designed to seamlessly integrate with their existing operations, helping them manage both retail and repair aspects of the business.
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Workshop by bikebook is free to use on a 28 day free trial. Reach out to our team to book a free no-obligation demonstration of the system in action. Following this, our team will be happy to set you up for a 28 day free trial.
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Information about the pricing for Workshop by bikebook can be found here!
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Bikebook ble opprettet for å hjelpe syklister med å finne den beste servicen til riktig pris.

Opphavsrett 2025 Bikebook

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