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Service Packages

We tune your gears and brakes, inflate your tyres and complete a safety check on your frame, forks and wheels. Parts are not included.

A Basic Tune Up is recommended every 6 Months.

Basic Tune Up

Check saddle for wear/damage

Saddle

Ensure any accessories are safe/secure

Accessories

Inspect headset for wear/corrosion, adjust

Handlebar/Headset/Stem

Inspect handlebar for wear/damage, check torque

Inspect/adjust hub bearings for wear/damage, ensure smooth movement/no play

Wheels/Tyres

Inspect tubeless system, top-up or replace consumables as appropriate

Inspect condition of hose/cable

Brakes (Brake & Pad Type)

Inspect brake rotor for wear/damage/torque

Inspect chain rings/crank arms/spindle for wear/damage

Bottom Bracket/Cranks

Inspect pedal body for wear/damage

Pedals

Inspect chain for wear/damage lubricate

Drivetrain/Gears

Inspect rear derailleur cable/electronic wire for wear/damage

Set rear derailleur upper/lower limits and b-tension

Inspect front derailleur for wear/damage

Set front derailleur upper/lower limits

Inspect stem for wear, check/adjust torque, straight

Inspect handlebar tape/grips for wear/damage

Inspect spokes and rim for wear/damage

Inspect tyres for condition and wear

Inspect condition of lever, including main body, blades and position. Adjust if required. 

Inspect condition of brake pads

Adjust brake, ensure correct function including no rub and appropriate bite-point

Inspect bottom bracket torque, ensure free rotation of bearings

Ensure smooth rotation of pedal bearings and check for play

Inspect cassette for wear/damage and torque

Ensure derailleur hanger is straight and secure

Inspect rear derailleur for wear/damage

Adjust rear derailleur indexing

Set front derailleur position/height

Adjust front derailleur indexing

We service your gears and brakes, including removing your chain, cassette and chainset and giving them a thorough clean in our Parts Washer. Your hubs, rims, headset, BB, frame and forks are all checked. Tyres are checked and inflated. Parts are not included.

A General Service is recommended every 12 Months

General Service

Update electronic drivetrain firmware

Clean and inspect seat post and clamp. Grease/fibre grip as appropriate

Clean and insect saddle rails/clamps. Adjust position if needed

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points

Frame/Fork

Inspect spoke tension and true lateral/radial as appropriate

Inspect and regrease pedal/crankarm threads

Inspect / adjust suspension linkages (if required)

Suspension forks, clean/inspect seals and upper tubes. Check for function

Install crankset, ensure smooth running/no play

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points

Our Full Service comprises a full bike strip down with, hubs, wheels, headset and bottom bracket serviced, cleaned and reassembled as required. Your bike will be valeted and tyres inflated with sealant topped up/replaced as required. Cables and handlebar tape will be replaced. Parts are not included.

A full service is recommended every 18-24 Months.

Full Service

Charge/replace electronic drivetrain batteries

Inspect caliper for correct function including clean/lube pistons

Clean and inspect bottom bracket shell threads if appropriate

Inspect condition of hydraulic fluid if applicable

Brompton Basic Tune Up

Brompton General Service

Our Full Service comprises a full bike strip down with, hubs, wheels, headset and bottom bracket serviced, cleaned and reassembled as required. Your bike will be valeted and tyres inflated . Cables will be replaced. Parts are not included.

A Full Service is recommended every 18-24 Months

Brompton Full Service

Check headset adjustment

Set up and adjust hub gear cable

Punctures, Wheels and Tyres

Front wheel or standard rear wheel tube replacement


Puncture - Standard

Replace Inner Tube

Inflate tyres

Rear wheel tube replacement on bike with hub gears and/or chaincase

Puncture - Hub Geared bike

Fit tubeless tyre - prepare rim, install tape and valve, add sealant and inflate

Tubeless tyre fit, per tyre*

Remove existing tape, clean rim and apply new tape

Install valve, tyre and add sealant

Wheel True 

Spoke replaced. Wheel trued, does not include parts. For wheels with inner tubes

Spoke Replacement - Tubed

Replace Spoke

Replacement of spoke on tubeless wheel. Parts/sealant/rim tape not included

Spoke Replacement - Tubeless

Remove and replace bearings on front hub. Parts not included

Hub Service - Front

Replace/service bearings

Remove and replace bearings in rear hub and freehub. Parts not included


Hub Service - Rear

Inspect and service freehub body

Price per wheel. Measure spokes and build wheel. Parts not included

Wheel Build 

Measure spokes, hub and rim

Assemble wheel

Internal Hub Gear Service

Brakes

Brake tune up with cables/pads replaced as required. Brakes setup and adjusted

Brake Service

Brake bled with correct fluid and adjusted. Charge per brake

Hydraulic Brake Bleed

New Bikes

Book your first free Tune-Up - this is only for bikes purchased from On Your Bike within the first 6-8 weeks of ownership.

First FOC Service

Check crank bolts are tight

Check Thru Axle/Skewers are tight

We will build and safety check your bike if bought elsewhere and ensure your bike is safe to ride, Additional charges may apply if bikes require further frame prep or feature internal cable routing. 

Build Boxed Bike Bought Elsewhere

Cassette tightened

New Bike Build

Cranks tightened

Check bike for any damage

Grease and install seatpost

Tyres inflated to correct pressure

Wheels installed and Q/R or thru axles tightened

Pedals greased and installed

Derialleurs tightened and gears set/indexed

Brakes tightened and set

Wheels trued

Stem greased, aligned and tightened

Headset adjusted and tightened

Brake/gear levers aligned and tightened

Saddle aligned and tightened

Reflectors tightened and bell fitted

Test ride by mechanic

Gears

Includes removal of drivetrain parts (chain, cassette and chainset) for deep cleaning in parts washer along with replacement of cables. Gears setup and adjusted/indexed. Parts not included

Gear Service - Mechanical

Remove drivetrain and clean in parts washer

Inspect inner and outer cables - replace as required

Includes removal of drivetrain parts (chain, cassette and chainset) for deep cleaning in parts washer along with replacement of cables. Gears setup and adjusted/indexed and firmware updated. Parts not included

Gear Service - Electronic

Your bike will be plugged in and updated/diagnosed with manufacturers software as required. Further repair work will be chargeable separately

Firmware Update & Diagnostic Report

Brompton

Tube replacement on Brompton rear wheel including resetting hub gears. parts not included


Puncture - Brompton Rear Wheel

Replacement of hinge pin on Brompton - handlebar or main frame. Charge per hinge, parts not included

Brompton Front Hinge Pin Replacement

Replace Brompton hinge pin

Brompton rear hinge replacement. Parts not included

Brompton Rear Hinge Bushing Replacement 

Replace Brompton frame bushing

Brompton Seat Sleeve Replacement

Remove and replace Brompton seat sleeve

For rear wheel tyre and sprocket fit and set gears.


Fit/Replace Brompton Rear Wheel

Rebuild Brompton wheel including refitting to bike

Brompton Wheel Rebuild 

General Services

Remove and replace BB including frame preparation where needed


Bottom Bracket Service/Replace

Replace Bottom Bracket

Remove headset and fit replacement. Additional charge for full internal hose/cables


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