July 4, 2025
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2 minute read
Revolutionizing Bicycle Technician Training: Workshop by bikebook Partners with NWACC!
We're thrilled to announce an exciting new partnership that's set to transform how aspiring bicycle technicians are trained!

Ryan Elson
Founder & CMO
We're thrilled to announce an exciting new partnership that's set to transform how aspiring bicycle technicians are trained! Workshop by bikebook is proud to team up with NorthWest Arkansas Community College (NWACC) to integrate our comprehensive workshop management system directly into their esteemed Bicycle Technician Course curriculum.
This collaboration means NWACC students will get hands-on experience with the very tools used by successful bike shops every day. Forget abstract theories – students will dive deep into the practicalities of running a thriving bicycle repair business, all powered by Workshop.
What will students learn with Workshop?
Through this partnership, students will gain invaluable skills in:
- Efficient Booking Management: Understanding how to schedule appointments, manage technician availability, and optimise workflow for maximum efficiency.
- Intelligent Stock Control: Learning the nuances of inventory management, from ordering parts to tracking stock levels and minimising waste.
- Seamless Payment Processing: Gaining familiarity with various payment methods and ensuring smooth, secure transactions.
- Building Strong Customer Relationships: Discovering how to manage customer information, communicate effectively, and foster loyalty through exceptional service.
- Delivering Outstanding Customer Experiences: Mastering the art of providing clear estimates, timely updates, and a professional, friendly service that keeps customers coming back.
At Workshop by bikebook, our mission is to empower bike businesses to thrive. By partnering with NWACC, we're extending that mission to the next generation of bicycle technicians. We believe that by equipping students with real-world tools and knowledge, we're not just teaching them how to fix bikes, but how to build successful careers.
This is more than just a software integration; it's a commitment to elevating the industry standard for bicycle technician education. We can't wait to see the innovative ways NWACC students will utilize Workshop and go on to provide top-notch service in bike shops across the country.
Are you an educational institution interested in partnering with Workshop by bikebook? We'd love to hear from you! Contact us to learn how we can help prepare your students for success in the dynamic world of bicycle repair.