Rear gear adjustment

Set indexing, limits and B-tension where applicable.

Full front and rear gear tune

Tune both derailleurs and test all gears.

Replace one gear inner cable

Route cable, tension and index. Replacement cable is charged separately.

Replace gear cable and outer

Replace the complete cable route, set limits and indexing. Parts are charged separately.

Fit rear derailleur

Fit the rear derailleur, set limits and B-tension, then index the gears. Part is charged separately.

Fit front derailleur

Fit and align the front derailleur, then set limits and cable tension. Part is charged separately.

Fit gear shifter

Fit and connect the gear shifter. Cable or difficult handlebar access may require additional labour.

Replace derailleur hanger

Fit the correct derailleur hanger and reset the gears. Hanger is charged separately.

Derailleur hanger alignment

Measure and correct a serviceable derailleur hanger. Replacement is charged separately if required.

Fit chain

Size, join and lubricate the chain. Chain is charged separately.

Fit cassette or freewheel

Remove the old cassette or freewheel, inspect the interface, then fit and torque the replacement. Part is charged separately.

Fit chain and cassette/freewheel

Combined chain and cassette or freewheel removal and fitting, followed by a gear check. Parts are charged separately.

Drivetrain surface clean/lube

Clean the accessible chain, sprockets, chainrings and jockey wheels, then lubricate the drivetrain.

Deep drivetrain clean

Thoroughly degrease the chain and accessible drivetrain. Component removal is limited.

Skipping/noise diagnosis

Measure drivetrain wear, reproduce the fault and recommend the appropriate repair.

Fit brake pads - both brakes

Fit and align replacement pads on both brakes. Pads are charged separately.

Replace inner brake cable

Route the inner cable, set the tension and adjust one brake. Cable is charged separately.

Replace cable and outer housing

Replace the complete brake cable route and adjust the brake. Parts are charged separately.

Fit brake lever - one

Fit the brake lever, connect the cable and complete the basic setup. Part is charged separately.

Fit rim-brake calliper/V-brake

Fit, align and tension the rim-brake calliper or V-brake, then test it. Component is charged separately.

Replace disc rotor

Remove and refit the disc rotor, torque the fasteners and align the calliper. Rotor is charged separately.

Fit mechanical disc calliper

Fit and align the mechanical disc calliper, set up the cable and check rotor clearance. Part is charged separately.

Minor disc rotor correction

Correct minor rotor rubbing only. An unsafe or damaged rotor must be replaced.

Hydraulic brake bleed - one

Inspect and bleed one hydraulic brake using the specified fluid, then clean, centre and test it. Fluid is included.

Hydraulic brake bleed - both

Bleed and test the front and rear hydraulic brakes using the specified fluid. Fluid is included.

Brake adjustment - one

Align the brake pad or calliper, set cable tension and check the lever.

Brake adjustment - both

Adjust and test the front and rear brakes.

Fit brake pads - one brake

Remove the old pads, fit and align the replacements, then test the brake. Pads are charged separately.

Mechanical brake service - one

Inspect and clean accessible components, align the pads and calliper, and set the cable.

Fit hydraulic brake assembly

Fit a pre-bled hydraulic brake system, route it, align it and test it. Hose shortening or bleeding is additional if required.

Replace hydraulic hose and bleed

Replace the hydraulic hose, install the correct fittings, bleed the brake and test it. Parts are charged separately.

Hydraulic brake diagnosis

Assess the lever, hose and calliper for leaks or faults. Any repair is quoted separately.

Standard puncture / tube replacement

Remove the wheel, replace or repair the tube, inspect the tyre, inflate and refit. The tube is charged separately.

Hub-gear or chain-guard puncture

Remove the enclosed drivetrain components as required, repair or replace the tube, inspect the tyre, inflate and refit. The tube is charged separately.

Tyre replacement - standard wheel

Remove and refit the tyre, check its direction and seating, then inflate it. The tyre is charged separately.

Tyre and tube replaced together

Fit a replacement tyre and tube during one operation. Parts are charged separately.

Loose-wheel tyre or tube fitting

Fit a tyre or tube to a wheel supplied off the bicycle. Parts are charged separately.

Fit customer-supplied tyre/tube

Check suitability, fit the customer-supplied tyre or tube and inflate it. No warranty is provided on the supplied part.

Tubeless tyre installation

Fit the tubeless tyre, check the valve, seat the tyre and inflate it. Sealant, valve and rim tape are charged separately.

Tubeless sealant top-up

Check the valve, add suitable sealant and reinflate the tyre. Sealant is included up to the workshop allowance.

Tubeless puncture plug repair

Locate the puncture, install a plug where suitable, and check the sealant and tyre pressure.

Tubeless rim-tape replacement

Remove the tyre and old tape, clean the rim, fit new rim tape and reseat the tyre. Tape and sealant are charged separately.

Fit puncture-protection liner

Fit a puncture-protection liner and refit the tyre and tube. The liner is charged separately.

Replace both standard tyres/tubes

Combined labour for replacing the tyres or tubes on two standard wheels. Parts are charged separately.

Quick visual assessment

A brief look at one stated problem. No Bikebook report or dismantling is included.

Bike Safety Inspection

Whole-bike inspection with a colour-coded Bikebook report and an itemised quotation.

Detailed diagnosis without repair

Investigate the reported fault and record the findings. No repair work is included.

Minimum workshop labour

The minimum charge for any small workshop task lasting up to 15 minutes.

General labour not listed

Special workshop work not listed elsewhere, charged in 15-minute increments after the first 30 minutes.

Same-day priority slot

Additional charge when a genuine same-day priority turnaround is offered and accepted.

Excessive cleaning before repair

Removal of excessive contamination required before the bicycle can be accessed or repaired safely.

Minor wheel true

Correct a small lateral wheel deviation. Spoke replacement is not included.

Standard wheel true

Correct reasonable lateral and radial wheel deviation and balance spoke tension.

Replace one spoke and true

Replace one accessible spoke and true the wheel. The spoke and rim tape are charged separately.

Replace multiple spokes

Replace multiple spokes and true the wheel following assessment. Parts are charged separately.

Hub bearing adjustment

Adjust the serviceable hub-bearing preload and locknuts on one wheel.

Cup-and-cone hub service

Strip, clean, inspect, grease, reassemble and adjust one cup-and-cone hub.

Replace loose hub bearings

Strip the hub, replace the loose bearing balls, grease and adjust it. Bearings are charged separately.

Replace cartridge hub bearings

Extract, identify and press replacement cartridge bearings, then test the hub. Bearings are charged separately.

Replace axle/cones and service hub

Strip the hub, fit compatible axle or cone parts, grease, reassemble and adjust. Parts are charged separately.

Freehub service/bearing work

Inspect and service a replaceable freehub system. Final work depends on the hub design and condition.

Fit replacement front wheel

Fit the replacement front wheel, transfer the tyre where quoted, align the brake and complete a safety check.

Fit replacement rear wheel

Fit the replacement rear wheel, transfer compatible parts where quoted, and adjust the gears and brake.

Complete wheel build

Lace, tension, dish and true a complete wheel. Rim, hub and spokes are charged separately.

Fit pedals

Check the pedal thread direction, apply grease and tighten the pedals correctly.

Remove seized pedals

Controlled removal of seized pedals. The risk of crank or thread damage will be explained before work begins.

Fit one crank arm

Fit a compatible crank arm, torque it correctly and complete a safety check. The part is charged separately.

Fit crankset

Remove and fit the crankset, set the preload and check operation. The crankset is charged separately.

Bottom-bracket adjustment

Adjust a serviceable bottom bracket to correct play or set the preload.

Replace bottom bracket

Remove the old bottom bracket, prepare the threads or interface, fit the replacement and check operation. The part is charged separately.

Diagnose crank/BB clicking

Check the pedals, cranks, chainring and bottom bracket to identify the source of the clicking. Repairs are quoted separately.

Replace chainring

Remove the required components, fit the replacement chainring and check the chainline. The part is charged separately.

Headset adjustment

Set the headset preload, align the stem and torque the fasteners correctly.

Headset service

Disassemble the accessible headset, clean and grease the components, then reassemble and adjust it.

Replace headset

Remove the existing headset, fit a compatible replacement and adjust it. Facing and reaming are not included, and the headset is charged separately.

Fit handlebars

Fit the handlebars, transfer simple controls where possible, align and torque them. Complex cabling is charged separately.

Fit stem

Fit a compatible stem, align it and torque the fasteners correctly.

Fit grips

Remove the old grips and fit the replacements. Grips are charged separately.

Wrap drop handlebars

Remove the old handlebar tape, inspect the bars, wrap both sides and finish them neatly. Tape is charged separately.

Fit one brake lever

Fit one brake lever and complete the basic connection and setup. Cable replacement or hydraulic bleeding is charged separately.

Straighten/align cockpit

Realign serviceable handlebars and controls. Damaged parts are quoted separately.

Fit or adjust saddle

Fit the saddle, set its basic angle and position, and tighten it securely.

Fit seatpost

Check compatibility, prepare and fit the seatpost, then set the height.

Remove seized seatpost

Attempt controlled removal of a seized seatpost. The risk of damage will be agreed before work begins.

Fit mudguards

Fit a pair of mudguards and adjust the clearance. Parts, adapters or modifications are charged separately.

Fit pannier rack

Fit and level the pannier rack, then tighten it securely. Adapters and parts are charged separately.

Fit child seat

Fit an approved compatible child-seat system and complete a safety check. The child seat is charged separately.

Fit stabilisers

Fit a compatible set of stabilisers and align them correctly. Parts are charged separately.

Fit kickstand

Fit a compatible kickstand and check its clearance and stability.

Fit bottle cage

Fit a bottle cage to the bicycle's existing mounting points. The cage is charged separately.

Fit bell/mirror/phone holder

Fit one simple bell, mirror or phone holder. The accessory is charged separately.

Fit lights

Fit simple battery-powered bicycle lights. Wired lighting systems require a separate quotation.

Assemble boxed child bike

Assemble, adjust and safety-check a boxed children's bicycle. Final labour depends on its condition.

Assemble boxed adult bike

Assemble a boxed adult bicycle, tune the gears and brakes, and complete a safety check.

Assemble boxed premium/road bike

Carefully assemble and set up a boxed premium or road bicycle, including torque checks. Specialist work is charged separately.

Safety-check customer assembly

Inspect a bicycle assembled by the customer, correct minor setup issues and provide the findings. Repairs are charged separately.

Fit rigid fork

Fit a compatible rigid fork, transfer the crown race where suitable and adjust the headset. The fork is charged separately.

Fit suspension fork

Fit and size a compatible suspension fork, transfer the required parts and set the headset. The fork is charged separately.

Basic suspension inspection

Carry out an external inspection, check for play or leaks and provide a recommendation.

Lower-leg suspension service

Complete a lower-leg service only on supported models using the correct procedure and parts.

Suspension fault diagnosis

Identify the likely suspension fault and recommend the appropriate repair or service route.

Standard bike clean

Clean the frame, fork, wheels and accessible surfaces. Drivetrain removal is not included.

Deep bike clean

Complete a detailed external bicycle clean, including surface degreasing of the drivetrain.

Heavy contamination surcharge

Additional labour for mud or oil removal beyond normal service condition.

Bicycle Complete Service

Best for: Heavily used, neglected or all-weather bicycles needing comprehensive preventive maintenance and deeper cleaning. Complete inspection Everything included in the Bicycle Essential Service Before-and-after Bikebook service record Detailed inspection before dismantling Written record of completed work and future recommendations Cleaning and reassembly Thorough workshop clean of the frame, forks, wheels and components Suitable grease or assembly compound applied during reassembly Accessible fasteners checked and tightened correctly Full brake, gear, steering and tyre-pressure setup Detailed quality-control test ride and final recheck Not included: Replacement parts, hydraulic brake bleeding, replacement cables, pads or rotors, major wheel truing, spoke replacement, internal hub overhaul, bearing or bottom-bracket replacement, suspension servicing, seized-component labour and rust or paint restoration.

Bicycle Essential Service

Best for: Regular commuters and frequently used bicycles needing comprehensive annual maintenance. Complete safety inspection Everything included in the Bicycle Safety Service Full colour-coded Bikebook condition report Clear urgent, recommended and future maintenance advice Cleaning and quality control General wipe-down of the frame, forks, wheels and accessible components Detailed test ride where safe Final adjustments after testing Prioritized repair and maintenance recommendations Not included: Replacement parts, hydraulic brake bleeding, replacement cables or brake pads, wheel truing or spoke work, internal hub servicing, bearing replacement, deep drivetrain removal and suspension servicing.

Basic Service

For a generally functional bicycle needing reassurance, lubrication and basic adjustments.

Service on Assessment - Bicycle

Get your bike assessed and then receive a quote. Parts Policy - Replacement parts are charged separately unless explicitly included. Approval Policy- Customer approval required before additional work.

E-Bike Safety Service

Best for: A generally functioning e-bike that needs basic mechanical adjustments and an external check of its electrical system. Mechanical safety checks Inspection of the frame, forks and steering Wheel and tyre condition checks Tyres inflated to suitable pressures Drivetrain, crank and pedal checks Battery and electrical checks External inspection of the battery case Check of the battery rail, lock, contacts and mounting area External inspection of visible motor mounts Check of accessible wiring, connectors and controller mounting Inspection of visible cable routing Check of the display and controls Pedal-assist function check Speed-sensor check Brake cut-off function check where fitted Any visible error codes recorded in your report Final checks Assisted test ride where safe Digital Bikebook e-bike safety record Written recommendations for mechanical or electrical work requiring attention Not included: Advanced electrical diagnosis, official diagnostic scans or software work, hydraulic brake bleeding, puncture repairs, replacement parts, motor-wheel removal, bearing work and internal battery or motor repairs.

Premium Service

Best for: High-mileage, delivery, winter-used or neglected e-bikes needing comprehensive preventive maintenance. Complete inspection Everything included in the E-Bike Essential Service Before-and-after Bikebook report Detailed mechanical and external electrical assessment Written record of completed and recommended work Deep drivetrain service Removal and deep cleaning of suitable drivetrain components Inspection of the chain, cassette or freewheel and chainring Thorough cleaning of accessible drivetrain areas Correct lubrication and complete gear setup Wheels and mechanical components Removal of both wheels where suitable Detailed inspection of axles, wheel hardware, spokes, rims, tyres and hubs Minor wheel truing where spoke replacement is not required Headset cleaning and regreasing where suitable Crank and bottom-bracket-area inspection Removal of supported crank components where suitable Electrical system Detailed external inspection of the motor mounting Detailed check of battery mounting and accessible contacts Inspection of the controller and accessible wiring harness Check of accessible connectors for corrosion or signs of water ingress Adjustment of supported sensors and controls Complete display, control and assistance-function checks Cleaning and quality control Thorough workshop clean Reassembly using suitable lubrication Accessible fasteners and relevant mounting hardware checked Complete mechanical setup Detailed assisted quality-control ride where safe Final Bikebook report Not included: Replacement parts, hydraulic brake bleeding, advanced electrical diagnosis, proprietary scans or software updates, battery capacity testing, internal battery or motor repair, major wheel truing, spoke replacement, hub-bearing replacement, suspension servicing and seized-component labour.

Service on Assessment - E-BIKE

Get your E-BIKE assessed and then receive a quote. Parts Policy - Replacement parts are charged separately unless explicitly included. Approval Policy- Customer approval required before additional work.

E-Bike Essential Service

Best for: Regular commuters, frequently used factory e-bikes and conversion e-bikes needing thorough mechanical and external electrical maintenance. Complete inspection Everything included in the E-Bike Safety Service Full colour-coded Bikebook report Clear urgent, recommended and future maintenance advice Brakes and gears Comprehensive adjustment of mechanical brakes External inspection and alignment of hydraulic brake systems Detailed front and rear gear adjustment Final mechanical setup after testing Drivetrain and mechanical components Surface cleaning and lubrication of the drivetrain Wheel-alignment and spoke-condition checks Hub movement and bearing-condition checks Headset inspection and adjustment where possible Bottom-bracket, crank and pedal checks Battery and electrical system Detailed external inspection of the battery rail, lock and contacts Appropriate cleaning of accessible electrical contacts Inspection of accessible motor mounts Check of controller mounting Inspection of accessible wiring routes and connectors Adjustment of supported pedal-assist and speed sensors where possible Testing of the display, controls and brake cut-off functions Cleaning and quality control General wipe-down of the frame, forks, wheels and accessible components Detailed assisted test ride where safe Final adjustments and updated Bikebook report Prioritised recommendations Not included: Replacement parts, hydraulic brake bleeding, motor-wheel removal or puncture work, advanced electrical diagnosis, proprietary scans or software, battery capacity testing, internal battery or motor work, bearing replacement, wheel truing and deep drivetrain removal.

Electrical Fault Evaluation

Evaluation electrical faults or errors on the e-bike / scooter

E-Scooter Essential Service

Best for: Frequent commuters and e-scooters developing movement, noise or adjustment problems. Complete inspection Everything included in the E-Scooter Safety Service Full colour-coded Bikebook condition report Detailed recommendations for urgent and future work Wheels, axles and steering Detailed assessment of the wheels and axles Bearing-condition and unwanted-movement checks Detailed steering assessment Headset or steering adjustment where possible Brakes Comprehensive mechanical brake adjustment Brake-pad and rotor-condition assessment Final brake-alignment and performance check Folding mechanism Inspection and cleaning of the folding mechanism Suitable lubrication of supported moving points Adjustment of the folding mechanism where possible Check that the locking mechanism operates securely Frame and fixtures Check of accessible fasteners Inspection of the deck and accessible mounting points Check of mudguard and kickstand fixtures Inspection for looseness or visible damage Electrical system Inspection of accessible wiring and connectors Check of controller and battery mounting Inspection of cable routing and visible cable protection Supported electrical-function test Cleaning and quality control Light workshop clean Supported stationary or private-land test where appropriate Final Bikebook update and recommendations Not included: Replacement parts, puncture or tyre repairs, hydraulic brake bleeding, bearing replacement, advanced electrical diagnosis, water-damage work, internal battery or motor repairs and seized-component labour.

E-Scooter Complete Service

Best for: Heavily used, delivery, winter-used or neglected e-scooters needing comprehensive preventive maintenance. Complete inspection Everything included in the E-Scooter Essential Service Before-and-after Bikebook report Detailed record of urgent, recommended and future work Wheels and bearings Wheel removal where the scooter’s construction and condition allow Inspection of axles, spacers, bearing seats and bearings Detailed wheel-security and alignment checks Tyre and rim inspection Brakes Cleaning and servicing of accessible brake components Brake alignment reset Detailed pad and rotor assessment Final brake-performance check Folding and steering system Partial dismantling of a supported folding mechanism Detailed cleaning and adjustment Inspection of steering and headset components Check of suspension mountings where fitted Secure-locking and movement checks Internal accessible inspection Safe deck opening only where suitable and authorised Inspection of accessible wiring and connectors Check of internal component mounting Inspection for visible moisture, corrosion or heat damage Motor-cable-entry inspection Check that accessible components are secure Cleaning, reassembly and testing Detailed cleaning of serviceable areas Careful reassembly Final safety check Supported stationary and quality-control testing Updated Bikebook service report Not included: Replacement parts, hydraulic brake bleeding, puncture or tyre work, advanced electrical diagnosis, battery-pack opening or cell work, motor dismantling, bearing replacement, major corrosion or water-damage labour and seized-component labour.

Both Tyre Change - Scooter

Service on Assessment - Scooter

Get your Scooter assessed and then receive a quote. Parts Policy - Replacement parts are charged separately unless explicitly included. Approval Policy- Customer approval required before additional work.

Scooter Tyre Change - One

E-Scooter Safety Service

Best for: A regularly used and functioning e-scooter that needs a safety check and basic adjustments. Wheels, tyres and steering Tyre-condition and pressure checks Wheel-security check Steering inspection Check for unwanted movement or play Folding-mechanism inspection Brakes Inspection of the braking system Basic brake adjustment where possible Basic brake-performance check Controls and accessories Check of accessible fasteners Throttle and control-function checks Display check Light and horn checks Inspection of mudguard, kickstand and accessible fixtures where applicable External electrical checks External inspection of the battery enclosure Check of visible cables and connectors Check of accessible electrical functions Supported stationary motor test Private-land test only where safe and appropriate Customer report Digital Bikebook scooter safety record Written recommendations and quotation for anything requiring further attention Not included: Replacement parts, puncture or tyre repairs, hydraulic brake bleeding, bearing replacement, electrical diagnosis beyond the initial checks, water-damage assessment and internal battery, controller or motor work.