Collection Booking Pre-Payment Configuration

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Service Packages

A standard service is recommended every 12 Month.

1st Free Blike Service 

Inspect frame for damage/wear including dropouts, main tubes, seat clamp area, bottle cage and accessory mounting points

Frame/Fork

Inspect / adjust suspension linkages (if required)

Inspect fork for damage/wear including dropouts, main tubes, crown, steerer tube and accessory mounting points

Suspension forks, clean/inspect seals and upper tubes. Check for function

Inspect headset for wear/corrosion, adjust

Handlebar/Headset/Stem

Inspect stem for wear, check/adjust torque, straight

Inspect handlebar for wear/damage, check torque

Inspect handlebar tape/grips for wear/damage

Inspect/adjust hub bearings for wear/damage, ensure smooth movement/no play

Wheels/Tyres

Inspect spokes and rim for wear/damage

Inspect spoke tension and true lateral/radial as appropriate

Inspect tyres for condition and wear

Inspect tubeless system, top-up or replace consumables as appropriate

Inspect condition of lever, including main body, blades and position. Adjust if required. 

Brakes (Brake & Pad Type)

Inspect condition of hose/cable

Inspect condition of brake pads

Inspect brake rotor for wear/damage/torque

Adjust brake, ensure correct function including no rub and appropriate bite-point

Inspect bottom bracket torque, ensure free rotation of bearings

Bottom Bracket/Cranks

Inspect chain rings/crank arms/spindle for wear/damage

Install crankset, ensure smooth running/no play

Inspect pedal body for wear/damage

Pedals

Ensure smooth rotation of pedal bearings and check for play

Inspect and regrease pedal/crankarm threads

Inspect cassette for wear/damage and torque

Drivetrain/Gears

Inspect chain for wear/damage lubricate

Ensure derailleur hanger is straight and secure

Inspect rear derailleur cable/electronic wire for wear/damage

Inspect rear derailleur for wear/damage

Set rear derailleur upper/lower limits and b-tension

Inspect front derailleur for wear/damage

Set front derailleur position/height

Set front derailleur upper/lower limits

Adjust front derailleur indexing

Update electronic drivetrain firmware

Clean and insect saddle rails/clamps. Adjust position if needed

Saddle

Check saddle for wear/damage

Ensure any accessories are safe/secure

Accessories

2nd Free Blike Service

3rd Free Blike Service 

Crash / Damage Assessment

Inspect caliper for correct function including clean/lube pistons

Inspect condition of hydraulic fluid if applicable

Check bars/stem for rotation under stress

Check brake callipers/blocks are correct type, position, and fixing torques

Check brake adjustment, cable clamp bolt torque

Check chainset runs true and chainring fixing bolt torque

Battery charged / health checked / tested 

Battery/Electrics check 

Check lights work rear/font 

Confirm display works and displays speed etc correctly

Check for damage to electrical components

Inspect chain/carbon belt for damage and wear

Inspect seat post for wear/damage and check torque

Get your bike assessed and then receive a quote.

Service on Assessment

Clean and inspect bottom bracket shell threads if appropriate

Adjust rear derailleur indexing

Charge/replace electronic drivetrain batteries

Clean and inspect seat post and clamp. Grease/fibre grip as appropriate

Clean bike including rims and ensure it is ready to go out to a new customer 

Frame condition/alignment as specification

Handlebar and stem positions correct and torque

Headset – no play/free rotation

Hubs – no side play/free rotation

Check wheels, true if necessary

Tyres – seating correct, pressure as sidewall

Brake/gear lever position correct and torque

Final gear/brake operation check

Bottom bracket – no play/free rotation

Pedal threads correctly greased/fitted and torque

Rear derailleur torque and end stop adjustment

Rear derailleur cable clamp bolt torque and adjustment

Front derailleur, position, fixing bolt torque and end stop adjustment

Front derailleur cable clamp bolt torque and adjustment

Check saddle position, fixing to seatpin and torque

Ensure all reflectors fitted

Ensure bell fitted

Accessories fitted correctly if required

Attach instruction manual to cycle and put into storage/display

Pivot bolts torque and suspension travel free without play

Front/rear suspension set for rider weight/style

Chain guard/disc in place

Manufacturer’s specification/reference material used

Cables on bike inspected throughout bike 

Total mileage of bike logged 

Checked customer is disconnected from App and have QR info for next customer 

Bell Button

pads

new BB

Brake Bleed

rear wheel damaged

Electrical components tested

handle bars

rear wheel

cheked battery 

grips

front wheel

Check battery lock

Frame Swap

bent steerer tube bike

cassette/ freewheel

Inner tube

Log tracker status / Battery percentage

Introducing Workshop

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