Accelerate Your Service Revenue with Lightspeed & Workshop
The ultimate integration for modern retailers. By combining Lightspeed’s world-class POS with Workshop’s industry-leading repair management, you can finally sync your floor and your stand in real-time.
Or get in touch with our team for more information
Why Connect Lightspeed to Your Workshop?
Running a shop is hard enough. Manually updating inventory or re-keying customer data shouldn’t be part of your day. This partnership bridges the gap between your retail counter and your mechanic's bench.
- Real-Time Inventory Sync: When a mechanic uses an item of stock in the workshop, it’s instantly deducted from your Lightspeed inventory. No more "ghost stock."
- Unified Customer Profiles: Access purchase histories and customer details from one central database. Know your customer the moment they walk through the door.
- One-Click Invoicing: Push completed repair jobs directly to the Lightspeed register for a seamless checkout experience.
- Automated Communication: Keep customers in the loop with automated SMS and email updates triggered by your workshop workflow.
How It Works
Parts, customers, and reporting stay aligned across Lightspeed Retail and Workshop—so your retail floor and service bay share one source of truth.
The comparison below shows how each system contributes, and what you get when they work together.
Plug-and-Play by Design
We’ve built this integration so you can go live quickly—authorize your Lightspeed connection in Workshop, map rates and taxes once, and let inventory and customers flow through automatically.
See the step-by-step flow below, then explore how each side of the business lines up in the comparison table.
Built for Busy Bike Shops
Whether you’re ringing up at the register or closing out a repair, Workshop and Lightspeed keep stock, customers, and handover to checkout consistent—so your team spends less time on admin and more time on the bikes.
How It Works
Feature by feature: what Lightspeed Retail, Workshop, and the integration deliver together.
| Feature | Lightspeed Retail | Workshop | The Integrated Result |
|---|---|---|---|
| Parts Management | Full SKU & Stock Control | Direct Part Pulling | Live stock accuracy. |
| Customer Data | Sales History | Service History | 360° customer view. |
| Reporting | Financial & Tax Data | Labor & Mechanic Efficiency | Complete shop health stats. |
Setup in Minutes, Not Days
We’ve built this integration to be plug-and-play—no complex coding or expensive consultants required.
Authorize
Connect your Lightspeed account via the Workshop settings.
Map
Match your labor rates and tax categories.
Sync
Watch as your inventory and customers populate automatically.
Ready to shift gears?
Stop wasting time on admin and start focusing on the bikes. Join the hundreds of shops using the Lightspeed + Workshop partnership to drive efficiency.
Since integrating Lightspeed with Workshop, our mechanics spend 30% less time on paperwork and our stock levels have never been more accurate.
— Alex, Owner of Peak Performance Cycles
Frequently asked questions
Connect Lightspeed (R-Series or X-Series, depending on your account) from Workshop under POS integrations. Inventory and customer data can stay aligned between your retail POS and workshop jobs, and completed work can flow through to checkout workflows supported by your Lightspeed setup.
Get in touch with the team
Workshop supports the integration, mapping, and workshop workflows. For Lightspeed account, register, or subscription questions, contact Lightspeed support. For anything specific to Workshop job flow or sync behaviour, contact Workshop support.
Get in touch with the team
Workshop supports Lightspeed R-Series and Lightspeed X-Series connections. Choose the integration that matches the Lightspeed product your shop already uses; the Workshop settings guide you through the correct connection flow.
Get in touch with the team
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